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Check the requirements and compatibility of the gaming console you are trying to connect to the Lenovo G27c-10 Monitor. This monitor ships with one HDMI 2.0 version port and one DisplayPort 1.2 version for connecting a video source like a gaming console. Be sure the cable you are using the HDMI cable that ships with this monitor or an HDMI 2.0 or better compatible cable to connect the gaming console to this monitor. Then check your settings bot at the gaming console side and the monitor side, using the On-screen Settings Menu. Here is a link to the User Guide for this monitor. It provides illustrations and explanations of the On-Screen Settings Menu selections: https://download.lenovo.com/consumer/monitor/g27c_10_ug_en.pdf. If the issue continues, we recommend you contact Lenovo Tech Support for Monitors at: 866-426-0911.
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