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First, be sure the gaming console you are connecting to this monitor is compatible with this monitor's specifications. The Lenovo G27c-10 Monitor, model number 66A3GCCBUS, ships with an HDMI 2.0 version port and a DisplayPort 1.2 version port for connecting a gaming console. If the gaming console is compatible with this monitor, you will need to use the On-screen Settings Menu to adjust the screen to the proper settings. Here is a link to the User Guide for this monitor with illustrations and explanations of the settings available within the On-screen Settings Menu: https://download.lenovo.com/consumer/monitor/g27c_10_ug_en.pdf. If you continue to have issues with this monitor, we recommend you contact Lenovo Tech Support for monitors at: 866-426-0911.
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