“Cannot get mouse and keyboard to work Computer does not show them under paring”

1-5 of 5 Answers

• how many USP does it have

  Answered by Anonymous 9 months ago

  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Make sure keyboard has a battery

  Answered by Cool 1 year ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Did you plug in the USB transceiver? I had this issue initially also.

  Answered by LisaB 1 year ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Is the keyboard and mouse the ones that came with the Lenovo?

  Answered by MichaelC 1 year ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Hey, Bonnie. The included keyboard and mouse with this IdeaCentre AIO use a USB receiver that is originally housed in the mouse under the cover on top of the mouse for convenience when traveling. If you have located this receiver and plugged it into one of the AIO's USB ports and the keyboard and mouse are powered on, but not working, we then recommend reaching out to Lenovo Support for in-depth troubleshooting to resolve this issue for you.

  Answered by Lenovo Product Expert 1 year ago

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.