“The screen for my Lenovo IdeaCentre AIO 5i (27") lights up on the right side only. (photo attached). What can I do to get the entire screen to light up?”
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I have not had this problem.
Sorry, there was a problem. Please try again later.First, check the current settings for your screen resolution. Be sure that the screen resolution is set to the maximum or at least the recommended screen resolution. Here is a link to instructions for checking and changing screen resolution within Windows 11: https://support.microsoft.com/en-us/windows/view-display-settings-in-windows-37f0e05e-98a9-474c-317a-e85422daa8bb. If the screen resolution is set to the recommended level but the issue continues, now check to be sure you have the latest version of Windows 11 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 11. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 11. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. Once you have scanned for and installed any updates, and all the updates have completed installation, if the screen issue remains, restart the computer and check the screen size again after the restart. If the issue continues or you got a message that states there are no current updates available, you can manually update the video driver within Windows 11. Here is a link to more information: https://www.minitool.com/news/update-graphics-driver-windows-11.html. If the issue still continues, or you need help with the driver update process, we recommend you contact Lenovo Tech Support for additional help at: 877-453-6686.
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