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Questions & Answers

Your price for this item is $296.75
The comparable value price is $399.99
Page Showing 1-20 of 41 questions
  • QuestionWhat is the screen resolution of the laptop?

    • Answer The screen resolution of this laptop is 1920 x 1080 (Full HD).
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of storage does the laptop use?

    • Answer This laptop uses an SSD for storage.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the laptop have a built-in webcam?

    • Answer This laptop does have a front-facing camera.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the weight of the laptop?

    • Answer The laptop weighs 3.47 pounds.
    This question and answer was generated by AI based on customer and product data.
  • Questionis the RAM can be upgrade, and if it is so what is the maximum?

    Asked by George.

    • Answer Hey, George. The system memory cannot be upgraded as it is soldered to the systemboard.

      Answered by Lenovo Product Expert

  • QuestionHow much RAM can be increased?

    Asked by KarimeMdz.

    • Answer Hi, KarimeMdz. The memory cannot be increased or upgraded for this model IdeaPad, as the memory is soldered to the systemboard.

      Answered by Lenovo Product Expert

  • Questionwhat is an "idea pad" is it just a model name or does it signify something it can or can't do

    Asked by Anonymous.

    • Answer Lenovo's reply is a bit coy. Google "difference between idea pad and..." and you will find a better breakdown of the different lines Lenovo has and what their purposes are.

      Answered by luislast

  • QuestionIs this laptop touch screen?

    Asked by AK.

    • Answer No. That's why those two words are nowhere to be found in the descriptive material or artwork. It's only available in the "Questions" section, where anyone can put just about anything.

      Answered by luislast

  • Questioncan this laptop run sims 4

    Asked by kari.

    • Answer Hey, kari. Based off the system requirements that are listed on this EA help webpage for Sims (https://help.ea.com/en/help/the-sims/the-sims-4/the-sims-4-system-requirements/), this IdeaPad should be able to run the game since it satisfies the minimum system requirements listed on the previously linked webpage. Since the specifications of this IdeaPad are just enough to satisfy the game publisher's system requirements shared, you may have to set lower graphic settings in game to ensure smoother performance. Also, this system comes with Windows 11 Home in S mode, a more secure, lighter version of the Windows 11 Operating System that only allows the downloading of applications from the Microsoft Store. If you try to launch or install an executable or .exe file, like this game, the system prevents it. Should you desire to switch to Windows 11 Home, here is a link to a Microsoft webpage that shares how to do so: https://support.microsoft.com/en-us/windows/windows-10-and-windows-11-in-s-mode-faq-851057d6-1ee9-b9e5-c30b-93baebeebc85

      Answered by Lenovo Product Expert

  • QuestionCan it run games ?

    Asked by Tris.

    • Answer It has a radeon 610m, you can check YouTube for gaming performance

      Answered by John

  • QuestionCan the SSD be upgraded? Is it a standard NVME?

    Asked by Thalgor.

    • Answer Hey Thalgor, yes, you can upgrade the included SSD. This IdeaPad comes with a 128GB M.2 2242 SSD, but you can use an M.2 2280 should you prefer.

      Answered by Lenovo Product Expert

  • QuestionI received Norton’s Antiviral for a year as part of the price of the computer. How do I activate it?

    Asked by Deb.

    • Answer Hi, Deb. There should be some instructions to get started on your receipt of purchase. You can also contact Best Buy customer service team for assistance.

      Answered by Lenovo Product Expert

  • QuestionDoes this laptop have a disc drive

    Asked by Kathy.

    • Answer Hi, Kathy. This IdeaPad 1 does not feature a disc drive, but you can use an external disc or optical drive via a USB port should you wish to use discs.

      Answered by Lenovo Product Expert

  • QuestionDoes this Laptop have a Touch Screen ??

    Asked by Sonnyj.

    • Answer Hi, Sonnyj. This model does not feature a touchscreen display.

      Answered by Lenovo Product Expert

  • QuestionIs this computer NEW? Or refurbished?

    Asked by deedee.

    • Answer Hi again, deedee. This model is sold as new-in-box by default.

      Answered by Lenovo Product Expert

  • Questionis Windows already installed?

    Asked by deedee.

    • Answer Hi, deedee. Yes, Windows 11 Home in S mode is preinstalled.

      Answered by Lenovo Product Expert

  • QuestionCan the ssd be upgraded to a bigger capacity & can the ram be upgraded to 16gb?

    Asked by 808geek.

    • Answer You can’t upgrade the ram i

      Answered by Anonymous

  • QuestionCan i use this computer for online classes?

    Asked by Anonymous.

    • Answer Hey there, thanks for your inquiry. So long as you don't need any specialized software for your classes and are not multi-tasking, this IdeaPad could work for you. For guidance in finding the right computing solution, we recommend going into Best Buy stores and working with an advisor to get expert help or you can virtually shop with an expert online via this Best Buy online link: (https://www.bestbuy.com/services/triage/shopping?cat=cnt&subcat=comp). Also, feel free to reach out with any other questions so we can help.

      Answered by Lenovo Product Expert

  • QuestionDoes it have a backlit keyboard?

    Asked by BK.

    • Answer Hey BK, this IdeaPad does not feature a backlit keyboard.

      Answered by Lenovo Product Expert