Questions & Answers

Q: QuestionI'd like at least 8GB of RAM. What is the next model that would be similar but have that much, or the flexibility to add the difference?

Asked 1 year ago by luislast.

• A:Answer Hey luislast, as of now, there is not a similarly configured AMD powered IdeaPad with 8GB of memory sold as new in box at Best Buy. Here's a link to a search result of all IdeaPad options currently at Best Buy with 8GB of RAM: https://www.bestbuy.com/site/searchpage.jsp?id=pcat17071&qp=systemmemoryram_facet%3DRAM~8%20gigabytes%5Eparent_operatingsystem_facet%3DOperating%20System~Windows&sp=%2Bcurrentprice%20skuidsaas&st=lenovo+ideapad

  Answered 1 year ago by Lenovo Product Expert

  
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Q: QuestionCan I use GeForce now with this laptop?

Asked 1 year ago by MrCheap.

• A:Answer Hi there, thanks for your inquiry. Based on the system requirements listed by NVIDIA on their website (https://www.nvidia.com/en-us/geforce-now/system-reqs/#windows-pc), this IdeaPad should be able to run GeForce now. We recommend reviewing these system requirements and comparing them to the specifications of any computer you're interested in to help ensure you find the best fit for your use.

  Answered 1 year ago by Lenovo Product Expert

  
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Q: QuestionHow long does it take to charge on average? Also, how long does the battery last without being plugged in?

Asked 1 year ago by TyandrahA.

• A:Answer Hey tyandrah, based on user reviews, to completely charge can take around an hour, and with use throughout the day, users can see about 4-6 hours of battery life. It can vary depending on the workload the device is under and computer settings.

  Answered 1 year ago by Lenovo Product Expert

  
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Q: QuestionCan you download iTunes on this laptop?

Asked 1 year ago by Nomansland.

• A:Answer Hey Rob, yes, you can download the iTunes app from the Microsoft Store.

  Answered 1 year ago by Lenovo Product Expert

  
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Q: Questionwhat type of charger and charging port does this model have?

Asked 2 months ago by Anonymous.

This question was asked about the related product: Lenovo - IdeaPad 1 15.6" Full HD Laptop - AMD Ryzen 3 7320U 2022 - AMD Radeon - 4GB - 128GB SSD - Abyss Blue

• A:Answer Hey, This IdeaPad 1 ships with a 65W round tip (type of charging connector) power adapter in the box. Please feel free to reach out to us with any other questions!

  Answered 2 months ago by Lenovo Product Expert

  
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Q: QuestionDoes it come with Microsoft 365 for 12 months free?

Asked 5 months ago by Anonymous.

This question was asked about the related product: Lenovo - IdeaPad 1 15.6" Full HD Laptop - AMD Ryzen 3 7320U 2022 - AMD Radeon - 4GB - 128GB SSD - Abyss Blue

• A:Answer Hey there, The most common Office apps are preinstalled; however, without purchasing a long-term Office solution, such as Microsoft 365, only a 30-day trial can be activated out of the box. Here is a link to the Microsoft Office landing page on bestbuy.com to learn more about your Office options: https://www.bestbuy.com/site/microsoft/microsoft-office/pcmcat748300511466.c?id=pcmcat748300511466 Please feel free to reach out to us with any other questions!

  Answered 5 months ago by Lenovo Product Expert

  
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Q: QuestionIs the screen IPS?

Asked 8 months ago by Alicia.

• A:Answer Hi Alicia, This IdeaPad 1 features a TN panel display. Please feel free to reach out to us with any other questions!

  Answered 7 months ago by Lenovo Product Expert

  
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Q: QuestionDoes this computer work for running a bookkeeping business with quickbooks onlinef

Asked 9 months ago by SWQ890.

• A:Answer No, as it will keep freezing, then giving you the Oh Snap! screen, then crashing.

  Answered 9 months ago by jmluckVerified Purchase

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Q: QuestionCan this model run Final Draft 12?

Asked 10 months ago by SillyDuck.

• A:Answer Hey SillyDuck, Based on system requirements listed on this Final Draft 12 webpage: https://kb.finaldraft.com/hc/en-us/articles/15573805847316-What-are-the-system-requirements-for-Final-Draft-12, this IdeaPad should run the software, but by default, the system will not allow you to install the program. This is because the laptop comes with Windows 11 Home in S mode, a more secure, lighter version of the Windows 11 Operating System that only allows the downloading of applications from the Microsoft Store. If you try to launch or install an executable or .exe file, the system prevents it. Should you desire to switch to Windows 11 Home to use the Final Draft 12 software, here is a link to a Microsoft webpage that shares how to do so: https://support.microsoft.com/en-us/windows/windows-10-and-windows-11-in-s-mode-faq-851057d6-1ee9-b9e5-c30b-93baebeebc85 Please feel free to reach out to us with any other questions!

  Answered 10 months ago by Lenovo Product Expert

  
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Q: QuestionCan I download ITunes for Apple products?

Asked 10 months ago by Chelle.

• A:Answer Hi Chelle, Yes, you can download the iTunes app from the Microsoft Store onto this IdeaPad 1. Here's a link to the Microsoft Store listing for the iTunes app: https://apps.microsoft.com/detail/9PB2MZ1ZMB1S?hl=en-us&gl=US&ocid=pdpshare Please feel free to reach out to us with any other questions!

  Answered 10 months ago by Lenovo Product Expert

  
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Q: Questioncan this laptop be used for a drop shipping business.

Asked 11 months ago by bob.

• A:Answer Sure, if you like your PC crashing all the time.

  Answered 9 months ago by jmluckVerified Purchase

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Q: Questiondoes it come with a mouse?

Asked 11 months ago by Anonymous.

• A:Answer Yes

  Answered 11 months ago by user980229Verified Purchase

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Q: QuestionIs it compatible with HP Envy Inspire 6000 series

Asked 11 months ago by dili.

• A:Answer Hey dili, Based on the system requirements that can be viewed on HP Support's website, this IdeaPad 1 should work with the printer in question. You may need to download drivers manually from the HP Support website and or download the HP Smart app from the Microsoft Store for optimal functionality. Please let us know if you have any other questions.

  Answered 11 months ago by Lenovo Product Expert

  
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Q: Questioncan i usr microsoft word and photo shop

Asked 1 year ago by Anonymous.

• A:Answer Yes you can, its all downloaded

  Answered 1 year ago by KyatheuniVerified Purchase

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Q: QuestionCani install turbo tax run turbo tax on this laptop

Asked 1 year ago by avabelen526.

• A:Answer This machine will run Turbo Tax at turbo speeds! Not even an issue.

  Answered 11 months ago by RobertAVerified Purchase

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Q: QuestionIs this laptop good for average use? (Creating documents, streaming music and video, etc.)

Asked 1 year ago by Kira.

• A:Answer Fantastic for everyday uses like those you've outlined.

  Answered 11 months ago by RobertAVerified Purchase

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Q: QuestionIs this compactable with Microsoft edge, google chrome, Firefox and good sound and camera?

Asked 1 year ago by nikki.

• A:Answer Edge works smoothly. I've actually installed the Chrome browser on this machine - smooth as glass.

  Answered 11 months ago by RobertAVerified Purchase

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Q: QuestionDoes this model have bluetooth?

Asked 1 year ago by VinylVets.

• A:Answer Hi VinyVets, Yes, this IdeaPad features Bluetooth 5.2 connectivity.

  Answered 1 year ago by Lenovo Product Expert

  
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Q: QuestionDoes it have any usb ports? If so, how many?

Asked 1 year ago by Gunner.

• A:Answer Hey Gunner, this IdeaPad features two USB-A ports (1x USB 2.0, 1x USB 3.2) and one USB-C port (3.2 Gen 1, supports data transfer only).

  Answered 1 year ago by Lenovo Product Expert

  
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