Questions & Answers

Q: QuestionCan child play ps5 games on this lab top

Asked 2 weeks ago by Anonymous.

• A:Answer no

  Answered 2 weeks ago by AH5200Verified Purchase

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Q: QuestionDoes this computer come with OneDrive installed?

Asked 2 weeks ago by Dee.

• A:Answer Hey Dee, This IdeaPad 1 does ship with OneDrive installed, as it's an integral feature of the Windows 11 Home experience. You can setup / sign-in to your OneDrive personal account during or after device setup. Please feel free to reach out to us with any other questions!

  Answered 2 weeks ago by Lenovo Product Expert

  
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Q: QuestionCan I download zen studios?

Asked 1 month ago by erskR123.

• A:Answer Yes I’ve downloaded it already.

  Answered 1 week ago by SaheezyVerified Purchase

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Q: QuestionWhat items come with this laptop in its package?

Asked 1 month ago by Rick.

• A:Answer a charger

  Answered 2 weeks ago by JustTaskEVAVerified Purchase

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Q: QuestionIs there any way to add RAM to it?

Asked 1 month ago by TLyles.

• A:Answer HeyTLyles, Memory cannot be upgraded with this model, as it is soldered to the systemboard. Please feel free to reach out to us with any other questions!

  Answered 3 weeks ago by Lenovo Product Expert

  
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Q: Questioncan I download Citrix on this laptop

Asked 1 month ago by allie.

• A:Answer Hey allie, You can download the Citrix app from the Microsoft Store onto this IdeaPad 1. Please feel free to reach out to us with any other questions!

  Answered 3 weeks ago by Lenovo Product Expert

  
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Q: QuestionI only see measurements of the product out of the box. What are the measurements of the packaging it comes in?

Asked 1 month ago by Anonymous.

Q: QuestionIs this laptop good for playing Sims 4?

Asked 1 month ago by Lex911.

• A:Answer Hey Lex, Objectively, based on the specifications of this IdeaPad 1, it should be able to run Sims 4; although, how well it will run can vary greatly depending on in-game settings, background tasks and applications, and more. Please feel free to reach out to us with any other questions!

  Answered 1 month ago by Lenovo Product Expert

  
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Q: QuestionCan you download a home h and r block program

Asked 1 month ago by Gram1.

• A:Answer Hey Bgt, You shouldn't have any issues with doing so on this IdeaPad 1. Please feel free to reach out to us with any other questions!

  Answered 1 month ago by Lenovo Product Expert

  
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Q: QuestionDoes it have a front-facing camera?

Asked 1 month ago by Anonymous.

• A:Answer Yes.

  Answered 1 week ago by SaheezyVerified Purchase

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Q: Questiondoes it support steam?

Asked 1 month ago by juju.

• A:Answer Hey juju, You can run Steam on this IdeaPad 1, along with games that align with the laptop's system requirements. Please feel free to reach out to us with any other questions!

  Answered 1 month ago by Lenovo Product Expert

  
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Q: QuestionWhat is the standard warranty given by Lenovo for this laptop? Will the additional warranties from Best Buy kick in after the standard Lenovo warranty expires?

Asked 1 month ago by JayC1961.

• A:Answer Hey JayCh, To review the manufacturer warranty terms for this IdeaPad 1, please visit the following web address: https://support.lenovo.com/us/en/solutions/ht100140 | Also, additional warranty and support coverage with Best Buy or Geek Squad will start at the time of purchase or warranty / support activation for the laptop. Please feel free to reach out to us with any other questions!

  Answered 1 month ago by Lenovo Product Expert

  
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Q: QuestionWill this run TurboTax?

Asked 1 month ago by TurboTax.

• A:Answer Hi, Based on user reviews where customers mentioned similar usage, you shouldn't have a problem running the software on this IdeaPad 1. Please feel free to reach out to us with any other questions!

  Answered 1 month ago by Lenovo Product Expert

  
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Q: QuestionWhich USB port should I use for an Ethernet adapter - USB-A 3.2 or USB-C 3.2?

Asked 1 month ago by DaveinCharlotte.

• A:Answer Hey DaveinCharlotte, You can use either port. Performance is more reliant upon the output of the ethernet adapter you plan to use. Please feel free to reach out to us with any other questions!

  Answered 1 month ago by Lenovo Product Expert

  
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Q: QuestionIs there a disc drive add on available for this laptop?

Asked 1 month ago by Anonymous.

• A:Answer Hey, There are various external optical drives that will work with this IdeaPad 1. So long as the disc drives are compatible with Windows, it should work well with the system. Please feel free to reach out to us with any other questions!

  Answered 1 month ago by Lenovo Product Expert

  
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Q: Questiondoes this item have a dvd player

Asked 2 months ago by JohnDoe007.

• A:Answer Hey, This IdeaPad 1 does not feature an optical drive, but you can use an external disc drive to read / write CDs / DVDs if you'd like to. Please feel free to reach out to us with any other questions!

  Answered 1 month ago by Lenovo Product Expert

  
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Q: QuestionCan you install someone else software for word and excel?

Asked 2 months ago by Anonymous.

This question was asked about the related product: Lenovo - IdeaPad 1 15.6" Full HD Laptop - AMD Ryzen 5 7520U 2022 - 8GB Memory- 256GB SSD - Abyss Blue

• A:Answer Hey, If you're asking if you could install alternatives from Word and Excel to use with this IdeaPad 1, if this laptop aligns with the system requirements for the software, you shouldn't have any issues with using office productivity software of your choosing. Please feel free to reach out to us with any other questions!

  Answered 2 months ago by Lenovo Product Expert

  
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Q: QuestionCan I upgrade the RAM and storage on this laptop?

Asked 2 months ago by Anonymous.

This question was asked about the related product: Lenovo - IdeaPad 1 15.6" Full HD Laptop - AMD Ryzen 5 7520U 2022 - 8GB Memory- 256GB SSD - Abyss Blue

• A:Answer Hey, Memory cannot be upgraded, as it is soldered to the systemboard, but you can expand storage by swapping out the included 256GB drive for one with a higher capacity since this IdeaPad features one M.2 2280 PCIe 3.0 x2 slot. Please feel free to reach out to us with any other questions!

  Answered 2 months ago by Lenovo Product Expert

  
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Q: Questiondoes it include Lifetime Office

Asked 2 months ago by vicky.

• A:Answer Hey vicky, The most common Office apps like Word and Excel are preinstalled; however, without purchasing a long-term Office solution, such as Microsoft 365, only a 30-day trial can be activated out of the box. Here is a link to the Microsoft Office landing page on bestbuy.com to learn more about your Office options: https://www.bestbuy.com/site/microsoft/microsoft-office/pcmcat748300511466.c?id=pcmcat748300511466 | Please feel free to reach out to us with any other questions!

  Answered 2 months ago by Lenovo Product Expert

  
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