Questions & Answers

Q: QuestionThe 8 gig of ram is soldered to the motherboard and apparently not upgrable. My Lenovo with 8 gig is always running at 80% + of ram usage with just Chrome running and it constantly freezes. Is that normal and is 8 gig insufficient??

Asked 2 weeks ago by craig.

• A:Answer Hey craig, This is common with Windows 11 devices, and more commonly, Chrome browser uses more memory to run compared to other common browsers, which is a contributing factor. To open up available memory, we recommend uninstalling unnecessary applications, along with visiting the following Microsoft Support webpage to learn how to stop what background tasks you need: https://support.microsoft.com/en-us/windows/windows-background-apps-and-your-privacy-83f2de44-d2d9-2b29-4649-2afe0913360a | Please feel free to reach out to us with any other questions!

  Answered 2 weeks ago by Lenovo Product Expert

  
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Q: QuestionCan I run games like call of duty black ops 3 on this? Really the only game I would play on it

Asked 2 weeks ago by Garrett.

• A:Answer Hey Garrett, Given the age of the game and its subsequent system requirements to run, you can likely run the title smoothly on this IdeaPad 1 with background apps / processes at a minimum. Please feel free to reach out to us with any other questions!

  Answered 2 weeks ago by Lenovo Product Expert

  
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Q: QuestionCan I download Bluestacks and to play android type games like Game of Thrones Conquest?

Asked 3 weeks ago by DEB.

• A:Answer I wouldn’t recommend this laptop to play games. It could barely run roblox really.

  Answered 2 weeks ago by SaheezyVerified Purchase

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Q: QuestionCan child play ps5 games on this lab top

Asked 3 weeks ago by Anonymous.

• A:Answer no

  Answered 3 weeks ago by AH5200Verified Purchase

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Q: QuestionDoes this computer come with OneDrive installed?

Asked 1 month ago by Dee.

• A:Answer Hey Dee, This IdeaPad 1 does ship with OneDrive installed, as it's an integral feature of the Windows 11 Home experience. You can setup / sign-in to your OneDrive personal account during or after device setup. Please feel free to reach out to us with any other questions!

  Answered 3 weeks ago by Lenovo Product Expert

  
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Q: QuestionCan I download zen studios?

Asked 1 month ago by erskR123.

• A:Answer Yes I’ve downloaded it already.

  Answered 2 weeks ago by SaheezyVerified Purchase

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Q: QuestionWhat items come with this laptop in its package?

Asked 1 month ago by Rick.

• A:Answer a charger

  Answered 3 weeks ago by JustTaskEVAVerified Purchase

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Q: QuestionIs there any way to add RAM to it?

Asked 1 month ago by TLyles.

• A:Answer HeyTLyles, Memory cannot be upgraded with this model, as it is soldered to the systemboard. Please feel free to reach out to us with any other questions!

  Answered 1 month ago by Lenovo Product Expert

  
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Q: Questioncan I download Citrix on this laptop

Asked 1 month ago by allie.

• A:Answer Hey allie, You can download the Citrix app from the Microsoft Store onto this IdeaPad 1. Please feel free to reach out to us with any other questions!

  Answered 1 month ago by Lenovo Product Expert

  
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Q: QuestionI only see measurements of the product out of the box. What are the measurements of the packaging it comes in?

Asked 1 month ago by Anonymous.

Q: QuestionIs this laptop good for playing Sims 4?

Asked 1 month ago by Lex911.

• A:Answer Hey Lex, Objectively, based on the specifications of this IdeaPad 1, it should be able to run Sims 4; although, how well it will run can vary greatly depending on in-game settings, background tasks and applications, and more. Please feel free to reach out to us with any other questions!

  Answered 1 month ago by Lenovo Product Expert

  
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Q: QuestionCan you download a home h and r block program

Asked 1 month ago by Gram1.

• A:Answer Hey Bgt, You shouldn't have any issues with doing so on this IdeaPad 1. Please feel free to reach out to us with any other questions!

  Answered 1 month ago by Lenovo Product Expert

  
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Q: QuestionDoes it have a front-facing camera?

Asked 1 month ago by Anonymous.

• A:Answer Yes.

  Answered 2 weeks ago by SaheezyVerified Purchase

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Q: Questiondoes it support steam?

Asked 1 month ago by juju.

• A:Answer Hey juju, You can run Steam on this IdeaPad 1, along with games that align with the laptop's system requirements. Please feel free to reach out to us with any other questions!

  Answered 1 month ago by Lenovo Product Expert

  
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Q: QuestionWhat is the standard warranty given by Lenovo for this laptop? Will the additional warranties from Best Buy kick in after the standard Lenovo warranty expires?

Asked 1 month ago by JayC1961.

• A:Answer Hey JayCh, To review the manufacturer warranty terms for this IdeaPad 1, please visit the following web address: https://support.lenovo.com/us/en/solutions/ht100140 | Also, additional warranty and support coverage with Best Buy or Geek Squad will start at the time of purchase or warranty / support activation for the laptop. Please feel free to reach out to us with any other questions!

  Answered 1 month ago by Lenovo Product Expert

  
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Q: QuestionWill this run TurboTax?

Asked 1 month ago by TurboTax.

• A:Answer Hi, Based on user reviews where customers mentioned similar usage, you shouldn't have a problem running the software on this IdeaPad 1. Please feel free to reach out to us with any other questions!

  Answered 1 month ago by Lenovo Product Expert

  
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Q: QuestionWhich USB port should I use for an Ethernet adapter - USB-A 3.2 or USB-C 3.2?

Asked 1 month ago by DaveinCharlotte.

• A:Answer Hey DaveinCharlotte, You can use either port. Performance is more reliant upon the output of the ethernet adapter you plan to use. Please feel free to reach out to us with any other questions!

  Answered 1 month ago by Lenovo Product Expert

  
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Q: QuestionIs there a disc drive add on available for this laptop?

Asked 2 months ago by Anonymous.

• A:Answer Hey, There are various external optical drives that will work with this IdeaPad 1. So long as the disc drives are compatible with Windows, it should work well with the system. Please feel free to reach out to us with any other questions!

  Answered 2 months ago by Lenovo Product Expert

  
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Q: Questiondoes this item have a dvd player

Asked 2 months ago by JohnDoe007.

• A:Answer Hey, This IdeaPad 1 does not feature an optical drive, but you can use an external disc drive to read / write CDs / DVDs if you'd like to. Please feel free to reach out to us with any other questions!

  Answered 2 months ago by Lenovo Product Expert

  
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