“Why does this computer show an open repair ticket on the Lenovo website? Is this a used computer?”

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• It is brand new unless you are purchasing an open box one.

  Answered by KimberlyA 11 months ago

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• Hi, Mel. This could be a system error, especially if the system was purchased new in box, but to clarify the situation, we recommend contacting Lenovo Support.

  Answered by Lenovo Product Expert 11 months ago

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