“I started my computer and I get a \windows\system32\winload.efi what is that? Says it needs to be repaired, I just bought this thing.”
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Return it, if is in the first 15 days do not deal with support waste of time and laptop is brand new
Sorry, there was a problem. Please try again later.Call support. It’s brand new.
Sorry, there was a problem. Please try again later.This message will appear if there is an error in the system boot configuration files. Resetting the computer back to original factory settings may correct the issue. This system is equipped with OneKey Recovery System. There is a very small pin hole on the right side of the device, right near the SD card slot on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.
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