“Can the battery be changed , when it cannot be charged anymore or cannot hold the charge?”

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• The internal battery is not user replaceable. A certified technician will need to replace the battery. If your laptop is currently not charging, it is possible that restoring the computer back to original factory settings will also reset the internal battery. Here is a link to instructions for resetting your laptop within Windows 10: https://support.microsoft.com/en-us/windows/recovery-options-in-windows-10-31ce2444-7de3-818c-d626-e3b5a3024da5

  Answered by Lenovo Product Expert 4 years ago

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