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Page Showing 141-158 of 158 questions
  • Questionhow can I activate my fee subscription to Trend Micro Internet Security?

    Asked by vera.

    • Answer You will first need to uninstall the 30-day trial of McAfee virus protection installed on the computer, then follow the instructions provided with the Trend Software you received. Here is a link to information on uninstalling McAfee from Windows 10: https://service.mcafee.com/webcenter/portal/oracle/webcenter/page/scopedMD/s55728c97_466d_4ddb_952d_05484ea932c6/Page29.jspx?wc.contextURL=%2Fspaces%2Fcp&articleId=TS101331&_afrLoop=1355161020222084&leftWidth=0%25&showFooter=false&showHeader=false&rightWidth=0%25¢erWidth=100%25#!%40%40%3FshowFooter%3Dfalse%26_afrLoop%3D1355161020222084%26articleId%3DTS101331%26leftWidth%3D0%2525%26showHeader%3Dfalse%26wc.contextURL%3D%252Fspaces%252Fcp%26rightWidth%3D0%2525%26centerWidth%3D100%2525%26_adf.ctrl-state%3Dx25crirbo_9

      Answered by Lenovo Product Expert

  • QuestionCan you add a memory card to this unit to expand the internal memory?

    Asked by Geoffery1.

    • Answer Yes you can, I purchased an 8gb card for $34 on amazon, and installed it in about 15 minutes. This is the card I purchased and it works great. Crucial 8GB Single DDR4 2400 MT/S (PC4-19200) SR x8 SODIMM 260-Pin Memory - CT8G4SFS824A To make sure that I got the right card, I used the Amazon computer fit test.

      Answered by HonestReview

  • QuestionIs this a 2-n-1 that will "flip-and-fold"?

    Asked by lbrockelman.

    • Answer No - this is a conventional laptop.

      Answered by DougInLansingMI

  • QuestionDoes this computer have a slot for reading SD cards?

    Asked by Bill.

    • Answer Yes

      Answered by Jenniema

  • Questioncan this run Lord of the Rings online?

    Asked by Anonymous.

    • Answer no -- this is NOT a gaming computer. it is good for middle to early high school kids

      Answered by swiftsailor

  • QuestionIs this computer a good choice for photo editing video editing and using photo shop.

    Asked by amxman.

    • Answer That really will depend on the requirements and compatibility of the editing software you will be using. We recommend you check with the specific software publisher's web sites for their compatibility with Windows 10 S-Mode 64-bit operating system (Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.) and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration.

      Answered by Lenovo Product Expert

  • QuestionIs the start menu for windows 7 installed on this computer or can Geek squad install it with the setup?

    Asked by Geobor.

    • Answer This has windows 10

      Answered by Savvymom88

  • QuestionDoes the USB-C port on this laptop support video output?

    Asked by Chris.

    • Answer No. The Lenovo IdeaPad 330s-15 laptop ships with an HDMI-Out port for video out.

      Answered by Lenovo Product Expert

  • QuestionCan this be hooked up to an external monitor? I was sold a USB-C to VGA adapter when I purchased the laptop which they sales person at Best Buy said would work. It did not. next I tried USB to VGA still nothing.

    Asked by tired1.

    • Answer Yes, the Lenovo IdeaPad 330s-15 laptop model number 81F5018EUS, can be connected to an external monitor through the HDMI-Out port on this computer. If you are connecting to a VGA monitor, you will need a HDMI to VGA adapter like this one: https://www.bestbuy.com/site/belkin-male-hdmi-to-female-vga-adapter-black/6263738.p?skuId=6263738

      Answered by Lenovo Product Expert

  • QuestionIs the CPU upgradeable

    Asked by ethancred.

    • Answer No. This model is not user upgradable. A certified technician must do all of the work, so as to not void the warranty.

      Answered by Lenovo Product Expert

  • QuestionWould it be easy to bring this laptop to and from places? Is it heavy? Im looking for one for college.

    Asked by Kassidy.

    • Answer The Lenovo IdeaPad 330s-15 laptop measures just 14.11 x 9.61 x 0.76 inches and weighs only 3.96 lbs.

      Answered by Lenovo Product Expert

  • QuestionCan you add a second hard drive to this? Either regular or SSD?

    Asked by northerner.

    • Answer You can. But your options are tricky. Since this has both an M.2 NVME slot, and a regular (9.5mm max thickness) sata slot, you are best served with putting the M.2 drive in by itself, install windows to that drive, then powering down and installing as large of a drive as you can afford (SSD would still be 9.5mm or thinner) and have more than 1TB of storage available. There are drives as large as 4TB SSD but I doubt most folks are willing to pay the $2200 price tag. The thing to remember here is this, if you put in 2 drives that are bootable, the system usually defaults to the SATA salt and not the M.2. Best to start with one, have the regular sata drive formatted when it’s installed, and you will never have a problem. Also, look for the NVMe type M.2 cause it will be faster than the regular sata SSD drives.

      Answered by Edward

  • QuestionIs this computer strong enough to run plex server?

    Asked by dxbyrdman.

    • Answer That will depend on the requirements and compatibility of the specific software you will be using. We recommend you check with the specific software publisher's web site for their compatibility with Windows 10 S-Mode 64-bit operating system (Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.) and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration

      Answered by Lenovo Product Expert

  • QuestionCan this run stream labs and download different editing softwares?

    Asked by Nate.

    • Answer your basic editing it should be able to handle with ease. Dont expect anything major. It is a basic laptop with basic capabilities.

      Answered by AbTheGamer

  • QuestionDoes this laptop include an email program such as Windows Mail,, without having to buy Office?

    Asked by Patrick.

    • Answer It comes with Outlook.

      Answered by Elizabeth

  • QuestionCan it run Sims 4 without lag

    Asked by Anonymous.

    • Answer That will depend on the requirements and compatibility of the specific game. We recommend you check with the game's software publisher's web site for their compatibility with Windows 10 S-Mode 64-bit operating system (Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.) and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration.

      Answered by Lenovo Product Expert

  • QuestionCan you up grade the hard drive?

    Asked by KodeRed.

    • Answer Yes. You can either upgrade the SATA drive or switch to an M.2 drive. But bear in mind that Windows doesn't boot to anything larger than a 2TB (either a partition or the whole drive). but it can see drives larger than 2TB for storage.

      Answered by Edward

  • QuestionCan you add/upgrade with NVMe PCie ssd drive?

    Asked by Leon278.

    • Answer Yes, there is an NVMe slot next to the SATA 2.5" hard drive. If you want to make it your main drive, then remove the SATA drive until AFTER you have loaded Windows 10S, or it will default to the SATA drive. I added a Western Digital Black-label NVMe 256GB drive to mine and it runs very fast and efficiently. Hope this helps!

      Answered by TheDesertRat