A:AnswerThere is a 30-day trial of Microsoft Office 365 included as part of the Windows 10 operating system. In order to keep the program active after the trial period, you will need to purchase a product key. You will not need to download any additional software.
A:AnswerThis model is not user upgradable. A certified technician must do all of the work, so as to not void the warranty. The maximum RAM this configuration can support is 12GB. There is 4GB RAM soldered to the motherboard and a 4GB stick of RAM in the one RAM memory slot. Your certified technician can remove this and replace it with an 8GB stick of RAM for a system total of 12GB RAM.
A:AnswerThe device is a 110V device. It does ship with a dual voltage AC adapter with a wall-side plug that is configured for North America. If you plan to use the AC adapter outside North America, you will need a wall-side plug adapter.