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The software preload on these has problems that make it hard to get windows updates installed. You must install these updates before you can upgrade to Win 8.1. I had to uninstall a program called Nitro or Nitro Pro, can't remember exactly. Also I uninstalled McAfee and then the updates would install.
Sorry, there was a problem. Please try again later.It looks like the Laptop was refurbished by Lenovo in Morrisville, NC. I have purchased refurbished item before, it seems like electronics tend to fail in a short period of time and if the part that failed in replaced, they seem to last as long as need be. I have purchased a video camera, computers, laptops, and a tablet and have had good luck, but it is still a risk.
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