“I am having an issue with the laptop keyboard, the keys "E, D, and C"are having trouble responding when I press them. This problem just started yesterday (4/8/2025). For those keys to work I have to hold the E, D, C buttons for th to appear on my screen”
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Hi Jehovani, We're sorry to hear that you're having trouble with your LOQ 15. We apologize for the inconvenience that has stemmed from this. We'd like to work with you to try to resolve this. There are various options and steps to follow to help discover the root issue. We believe that following the guide for troubleshooting this problem should help to improve your experience: https://support.lenovo.com/us/en/solutions/ht103985-keyboard-keys-may-not-work Thank you for reaching out, and please reach out to us should you need anything else!
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