Questions & Answers
- Model:
- 83JU0001US
- |
- SKU:
- 12333193
Q: QuestionWhy will my bluetooth not work at all, I want to pair my airpods
Asked by Gurl.
- A:Answer Hey Gurl, We're sorry to hear that you ran into this issue. We'd like to work with you to try to resolve this. While AirPods are optimized for Apple connected devices, you should be able to connect them to various devices like this Yoga 7. To start, please visit this Microsoft Support webpage: https://support.microsoft.com/en-us/windows/pair-a-bluetooth-device-in-windows-2be7b51f-6ae9-b757-a3b9-95ee40c3e242, that details how to pair a Bluetooth device in Windows. If after following these steps the issue persists, please view this support webpage: https://support.microsoft.com/en-us/windows/fix-bluetooth-problems-in-windows-723e092f-03fa-858b-5c80-131ec3fba75c, that shares steps on how to resolve Bluetooth issues. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert
Q: QuestionI'm going into the insurance business as an agent. Do you think that this is a good computer to get done what I need to do?
Asked by MiKen.
- A:Answer Hi MiKen, Given that insurance agents generally are multitaskers that frequently use programs like Excel, Outlook, and web-based portals, this Yoga 7's 16" display, numeric keypad, and performance should all help to your productivity with work. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert
Q: QuestionWhat material is this computer made of plastic or metal
Asked by Andrew.
- A:Answer the case is metal, it feels like aluminum
Answered by JamesL
Q: QuestionCan this laptop sustain the screen switch to tablet mode and computer mode without damaging the strength of the joints
Asked by Anonymous.
- A:Answer Hi there, The system was designed with this in mind. Lenovo 2-in-1 convertible laptops are tested thoroughly, with the hinges rated for over 20,000 rotations before any signs of wear. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert

Q: QuestionDoes this laptop support extended display when connected to an external display, or does it only mirror the internal display?
Asked by GSam.
- A:Answer Hey GSam, The Yoga 7 2-in-1 can use the extended display option when connecting an external display. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert

Q: QuestionIs windows 11 already installed on this?
Asked by Anonymous.
- A:Answer Hey there, Yes, Windows 11 Home is preinstalled on the system. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert

Q: QuestionIs it New?
Asked by Luz.
- A:Answer Hey Luz, Yes, this system is sold as new-in-box my default. To choose an open-box product, it must be selected by condition further down the product page, underneath the "Add to Cart" button. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert

Q: QuestionCan you upgrade the memory card?
Asked by Anonymous.
- A:Answer Hi there, Memory cannot be upgraded with this Yoga 7 2-in-1, as it is soldered to the systemboard. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert

Q: QuestionWhat is the conent of box? What accessories it comes with?
Asked by Dev.
- A:Answer Hi Dev, In the box you'll find this Yoga 7 2-in-1 14 laptop, a 65W power adapter for charging, along with some light documentation. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert

Q: QuestionCan the system RAM be increased?
Asked by Jeff.
- A:Answer Hi Jeff, Memory cannot be expanded with the Yoga 7 2-in-1, as it is soldered to the systemboard. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert

Q: QuestionCan I expand the storage?
Asked by Anonymous.
- A:Answer Hi there, Yes, you can swap out the preinstalled 512GB M.2 2242 PCIe 4.0x4 NVME drive for one of higher capacity. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert

Q: QuestionI followed instructions to get my keyboard to work. Everything is saying that it is updated but the keyboard still does not work. I have an appt today at 3:40 pm but would like to try to solve it here if possible. Thank you
Asked by Jen58.
- A:Answer Hey again, We're sorry that these steps didn't move the needle for you. To take it a step further, we'd like to try as many things as possible to see what resolve the issue. If you could share what may work for you, we'd appreciate it, as it can help us in searching for the root of this issue. Please visit the following web address to view a Lenovo Support webpage that shares a number of things to consider when troubleshooting keyboard issues: https://support.lenovo.com/us/en/solutions/ht103985 | We look forward to hearing from you soon!
Answered by Lenovo Product Expert
Q: QuestionDoes it come with Microsoft Office?
Asked by SF.
This question was asked about the related product: Lenovo - Yoga 7 2-in-1 - Copilot+ PC - 16" 2K LCD Touchscreen Laptop - AMD Ryzen AI 5 340 2025 - 16GB Memory - 512GB SSD - Seashell
- A:Answer No
Answered by MarlonM
Q: QuestionDoes the geek squad protection plan provide tech support
Asked by Geminirising.
- A:Answer Hey Geminirising, For details on Geek Squad protection, we recommend visiting the following Best Buy webpage: https://www.bestbuy.com/site/computer-tablet-protection/laptop-protection/pcmcat1598371234946.c?id=pcmcat1598371234946, or contacting Geek Squad regarding this. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert
Q: QuestionThis one has graphics card...?
Asked by Sunny.
This question was asked about the related product: Lenovo - Yoga 7 2-in-1 - Copilot+ PC - 16" 2K LCD Touchscreen Laptop - AMD Ryzen AI 5 340 2025 - 16GB Memory - 512GB SSD - Seashell
- A:Answer Never had it long enough for to give an honest opinion
Answered by KennethG
Q: QuestionCan I use an external flat screen monitor with this. If so, which adapter would be best?
Asked by AJ.
- A:Answer Has HDMI and USB C options.
Answered by Jake
Q: QuestionIs it compatible with a stylus pen?
Asked by lj.
This question was asked about the related product: Lenovo - Yoga 7 2-in-1 - Copilot+ PC - 16" 2K LCD Touchscreen Laptop - AMD Ryzen AI 5 340 2025 - 16GB Memory - 512GB SSD - Seashell
- A:Answer Yes
Answered by Rinny29
Q: QuestionIs it good for video editing?
Asked by Tenchi.
- A:Answer Hey Steve, If you're not working with large video files or need high-performance requirement plug-ins, using software like Vegas, Premier via the Creative Cloud, CapCut--software that doesn't need dedicated graphics processing for smooth function, then this Yoga 7 should work well for you. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert
Q: QuestionWho makes the sound system?
Asked by HughW.
- A:Answer Hey Hugh, The speakers are supplied by Lenovo, then tuned with software by Dolby. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert













































