Questions & Answers

Q: QuestionWill this laptop (new) be on sale again by the end of July?

Asked 11 months ago by Carolyn.

• A:Answer Depends on sale but good chance. Best results to look online during holiday days.

  Answered 9 months ago by KoryPVerified Purchase

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Q: QuestionCan this laptop be upgraded to 1 tb SSD, 32 gb ram, and an intel 7 chip?

Asked 11 months ago by Anonymous.

• A:Answer Hi there, While this Yoga 7i cannot be upgraded to these specifications, nor is there a Yoga 7i 2-in-1 offered at Best Buy that would satisfy your requirements, there is a Lenovo Yoga Slim 7i Aura Edition notebook that is currently available for your viewing that would satisfy your needs: https://www.bestbuy.com/site/lenovo-yoga-slim-7i-aura-edition-copilot-pc-15-3-3k-120hz-touchscreen-laptop-intel-core-ultra-7-32gb-memory-1tb-ssd-luna-grey/6603396.p?skuId=6603396 Please feel free to reach out to us with any other questions!

  Answered 11 months ago by Lenovo Product Expert

  
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Q: QuestionDoes this laptop have adobe acrobat installed

Asked 2 days ago by GaryR.

• A:Answer Hey GaryR, The Yoga 7i does not ship with Adobe Acrobat preinstalled. It must be acquired from Adobe, or you can install the app from the Microsoft Store (here's a link to it: https://apps.microsoft.com/detail/XPDP273C0XHQH2?hl=en-US&gl=US&ocid=pdpshare) Please feel free to reach out to us with any other questions!

  Answered 1 day ago by Lenovo Product Expert

  
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Q: QuestionDoes this PC come with Windows 11 installed on it? Can I and an adapter with extra USB ports and an ethernet cable hook up ?

Asked 6 days ago by Joe.

• A:Answer Hey Joe, This Yoga 7i 2-in-1 ships with Windows 11 Home preinstalled, and yes, you can use a hub or docking station to provide you with more USB ports and an ethernet port. Please feel free to reach out to us with any other questions!

  Answered 6 days ago by Lenovo Product Expert

  
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Q: QuestionHello, I just bought this laptop knowing it dosent come with a case or a bag, where on Best Buy could I find both that is compatible for this laptop?

Asked 2 weeks ago by Jacob1087.

This question was asked about the related product: Lenovo - Yoga 7i 2-in-1 - Copilot+ PC - 16" 2K Touchscreen Laptop - Intel Core Ultra 5 Processor 2024 - 16GB Memory - 512GB SSD - Luna Grey

• A:Answer Hey Jacob1087, You could search "laptop case" and "laptop bag" separately on Best Buy's site, selecting the 16" laptop size filter, and most of the results should provide products that should work fine with this Yoga 7i 2-in- 16. Please feel free to reach out to us with any other questions!

  Answered 2 weeks ago by Lenovo Product Expert

  
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Q: QuestionDoes this include the adobe creative package? I see in the images that the promo may have expired last year? Is there still an option for this 2 month complimentary deal?

Asked 2 weeks ago by Scarlett.

This question was asked about the related product: Lenovo - Yoga 7i 2-in-1 - Copilot+ PC - 16" 2K Touchscreen Laptop - Intel Core Ultra 5 Processor 2024 - 16GB Memory - 512GB SSD - Luna Grey

• A:Answer Hey Scarlett, We apologize for any confusion regarding this. To clarify, you can still redeem the offer via the Lenovo Vantage app under Offers within the user account. Please feel free to reach out to us with any other questions!

  Answered 2 weeks ago by Lenovo Product Expert

  
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Q: QuestionCani install an old version of excel and word? I have the discs

Asked 1 month ago by SRQBob.

• A:Answer Hey Srqbob, We recommend directing your Office licensing and product key questions to Microsoft Support for the most updated, accurate information regarding the topic. Please feel free to reach out to us with any other questions!

  Answered 1 month ago by Lenovo Product Expert

  
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Q: QuestionCan you expand the Ram on this device from 512 to 1GB

Asked 1 month ago by Ken2031.

• A:Answer Hey KJ, Memory or RAM cannot be upgraded with the Yoga 7i 2-in-1, but you can upgrade storage by swapping out the preinstalled 512GB SSD for a M.2 2242 SSD with higher capacity. Please feel free to reach out to us with any other questions!

  Answered 1 month ago by Lenovo Product Expert

  
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Q: Questionis there an adapter for the thunderbolt port that will enable the use of a usb port

Asked 2 months ago by mmcgee.

This question was asked about the related product: Lenovo - Yoga 7i 2-in-1 - Copilot+ PC - 16" 2K Touchscreen Laptop - Intel Core Ultra 5 Processor 2024 - 16GB Memory - 512GB SSD - Luna Grey

• A:Answer Hey sjc, You can use a USB-C to USB-A adapter if you'd like a standard USB device to connect to the system if the Yoga 7i's single USB-A port is insufficient for you. You could also use a Thunderbolt hub / dock for an array of additional peripheral connection options and ports. Please feel free to reach out to us with any other questions!

  Answered 2 months ago by Lenovo Product Expert

  
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Q: QuestionDoes it have voice assistant built-in?

Asked 4 months ago by Jen.

This question was asked about the related product: Lenovo - Yoga 7i 2-in-1 - Copilot+ PC - 16" 2K Touchscreen Laptop - Intel Core Ultra 5 Processor 2024 - 16GB Memory - 512GB SSD - Luna Grey

• A:Answer Hey again Jen, This Yoga 7i does feature Copilot, which is an intelligent AI that's integrated into Windows and its features, that can be interacted with using your voice. You can press the Copilot symbol key to launch Copilot, then select the microphone icon to chat with Copilot. Please feel free to reach out to us with any other questions!

  Answered 4 months ago by Lenovo Product Expert

  
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Q: QuestionJust purchased this laptop today; does the free trial of Webroot protection come automatically installed? If not, how do I access the free trial?

Asked 4 months ago by Anonymous.

This question was asked about the related product: Lenovo - Yoga 7i 2-in-1 - Copilot+ PC - 16" 2K Touchscreen Laptop - Intel Core Ultra 5 Processor 2024 - 16GB Memory - 512GB SSD - Luna Grey

• A:Answer No , you will need to go to webroot.com and download. Then you will need to enter your subscription #'s sent from Best buy in an email. It is a great product.

  Answered 4 months ago by MikeB

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Q: Questiondoes it come with window 11 installed?

Asked 5 months ago by dank.

• A:Answer Yes

  Answered 4 months ago by CharlesNVerified Purchase

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Q: Questioncan I charge laptop on either side? /

Asked 5 months ago by JoeH.

• A:Answer Yes

  Answered 4 months ago by ShirleyPVerified Purchase

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Q: QuestionDoes this device respond like a laptop computer type of functionality OR does it function more like a mobile device?

Asked 5 months ago by Functionality.

• A:Answer Handles both requirements with ease.

  Answered 3 months ago by PaulGVerified Purchase

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Q: QuestionPurchased a laptop at Christmas time had to cancel my appointment to pick it up then I got sick and now I’m ready to try to schedule to pick it up

Asked 5 months ago by Anonymous.

• A:Answer This is not a question about the laptop, this needs to be sent to customer service.

  Answered 3 months ago by kbethVerified Purchase

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Q: QuestionWhat is the architecture for this? 32 bit or 64 bit? Thanks

Asked 5 months ago by Bm.

• A:Answer Hey Bm, This Yoga 7i 2-in-1 is built on 64bit architecture. Please feel free to reach out to us with any other questions!

  Answered 5 months ago by Lenovo Product Expert

  
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Q: QuestionIs this laptop Windows 11 Pro or Home

Asked 5 months ago by Babs.

• A:Answer Home use. I'm retired and enjoying meeting the demands of my photography hobby. This laptop meets the demand.

  Answered 3 months ago by PaulGVerified Purchase

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Q: QuestionDoes this have Windows? MS Office? or Office 365? Anti Virus?

Asked 5 months ago by Spenz.

• A:Answer MS Office

  Answered 3 months ago by PaulGVerified Purchase

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Q: QuestionWhat docking station would be good for this laptop that would support 2 monitors? Thanks

Asked 5 months ago by Kjk.

• A:Answer n/a

  Answered 5 months ago by DianeJVerified Purchase

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