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You may want to make sure you have the latest version of Lenovo Companion on your device. Below is the link to the Lenovo Companion Page and the download link. Be sure to create a restore point on your system before you make changes or download new software, then create a new restore point once the problem is fixed. Here's the link: http://shop.lenovo.com/us/en/accessories/software/apps/lenovo-apps/companion/?gclid=CjwKEAjw8da8BRDssvyH8uPEgnoSJABJmwYooKqgg4NAsYH9H_TYehR2BY8r6pt5z7pzr4iqto1HrRoCtwLw_wcB&cid=us:sem|se|google|All_Products|NX_Lenovo_All_Products_DSA&ef_id=V2BVMQAABhpJkdmB:20160725185035:s
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