Questions & Answers
Page Showing 1-3 of 3 questions
Q: QuestionDoes this lock have the ability to re-key the master cylinder? If not, then if someone loses a key, you will need to replace the entire lock @ $250!!
Asked by MDH4PennState.
- A:Answer Level Lock and Level Lock - Touch Edition use a 5 pin C style key cylinder that can be rekeyed to match your existing keys. We recommend contacting a professional locksmith to perform the rekeying of the cylinder. Please note, rekeying/ repining equipment is not provided.
Answered by LevelHome Team
Q: QuestionWill it hold up in 100 degree Fahrenheit temperatures with 100% humidity?
Asked by Ihatemyhp.
This question was asked about the related product: Level - Smart Lock Bluetooth Replacement Deadbolt with App/Key/Voice Assistant Access - Polished Brass
- A:Answer Yes, Level locks are tested to meet the highest industry standards for durability and weather conditions, meeting ANSI Grade 1/A (the American National Standards Institute’s specification for the strongest, most secure deadbolt lock).
Answered by LevelHome Team
Q: QuestionIs there a model that will fit 11/4 thick door?
Asked by Jackrock1.
- A:Answer Level locks are designed to fit ANSI (American National Standards Institute) specifications for residential doors. Since your door is 1 1/4” thick, Level Lock will not be compatible. To view ANSI specification measurements, please visit https://level.co/support/articles/360040116234. For additional support, contact us via email or chat on level.co/support
Answered by LevelHome Team
Page 1, Showing 1-3 of 3 questions
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