Questions & Answers

Q: QuestionCan I control this humidifier with an app?

• A:Answer Yes, you can control the humidifier's settings, create schedules, and connect to voice assistants using the VeSync app.

Q: QuestionDoes this humidifier have a sleep mode?

• A:Answer Yes, it has a sleep mode for quieter operation at night.

Q: QuestionHow long can this humidifier run on a single fill?

• A:Answer This humidifier can run for up to 72 hours on the low fan speed setting before needing a refill.

Q: QuestionHow does this humidifier prevent mineral buildup from hard water?

• A:Answer The Levoit Superior 6000S has built-in wick filters that capture large particles and minerals from the water, helping to prevent white dust and prolong the life of the humidifier.

Q: QuestionDoes this humidifier have an auto shut-off feature?

• A:Answer Yes, the humidifier has an auto shut-off feature for safety.

Q: QuestionCan I use the Oil essential for levoit humidifier 6000s

Asked 1 year ago by Monty.

• A:Answer Please do not add essential oils, supplemental water treatment liquids, or water filters into the water tank. This will damage the humidifier and cause leaks.

  Answered 10 months ago by Etekcity-Cosori-Levoit

  
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Q: QuestionDoes this humidifier come with a remote control?

Asked 1 year ago by Deeshawn.

• A:Answer While the Superior 6000S doesn’t include a physical remote, you can connect the humidifier to the VeSync app, allowing you to control it remotely with your smart device.

  Answered 1 year ago by Etekcity-Cosori-Levoit

  
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Q: QuestionSetting up, tank full of water, unit shuts off in less than a minute. Levoit LEH S6015. Used last year no problem. Will not stay on

Asked 2 months ago by Tom.

• A:Answer Read the instruction book, you have to reset the filter, holding the button for 3 seconds, I had that problem too :)

  Answered 2 months ago by hpy2dayVerified Purchase

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Q: QuestionCan I use an essential oil with this?

Asked 3 months ago by Pepp.

• A:Answer We do not recommend adding essential oils, supplemental water treatment liquids, or water filters into the water tank, as this will damage the humidifier and cause leaks.

  Answered 3 months ago by Etekcity-Cosori-Levoit

  
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Q: QuestionDo I need to use distilled water to prevent white dust and putting minerals in the air?

Asked 3 months ago by Joe.

• A:Answer No

  Answered 3 months ago by Louisa

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Q: QuestionHow long dose it last with a full tank of water

Asked 4 months ago by Signguy.

• A:Answer The max runtime for the Superior 6000S is 72 hours on the low fan speed setting. Please note that the humidifier may run for a longer or shorter time depending on the environmental temperature and humidity.

  Answered 4 months ago by Etekcity-Cosori-Levoit

  
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Q: QuestionHow many different filters/wicks must be purchased to run this? How does it handle hard water and how often do the filters/wicks need to be replaced?

Asked 4 months ago by Bill.

• A:Answer It has 4 wicks and i think a smaller filter

  Answered 3 months ago by Louisa

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Q: QuestionDoes it have a setting to only run when the humidity drops below a set threshold?

Asked 4 months ago by Jd.

• A:Answer Yes, the Superior 6000S is equipped with an Auto Mode that uses the humidifier’s sensor to automatically adjust the fan speed level to maintain a target humidity.

  Answered 4 months ago by Etekcity-Cosori-Levoit

  
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Q: QuestionIs this cool air or warm air?

Asked 5 months ago by Anonymous.

• A:Answer It uses the ambient air in the room. Evaporation in the wicks provides some cooling effect, naturally speaking.

  Answered 4 months ago by DavidMVerified Purchase

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Q: QuestionCan I fill this with a gallon jug instead of rolling it to a sink to fill?

Asked 1 year ago by Anonymous.

• A:Answer yes you may.

  Answered 1 year ago by SmritiVerified Purchase

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Q: QuestionWhat is the length of the power cord?

Asked 1 year ago by Dav82.

• A:Answer The power cord length for the Superior 6000S is approximately 6 feet.

  Answered 1 year ago by Etekcity-Cosori-Levoit

  
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Q: QuestionDoes it support connectivity to voice assistants like google and alexa?

Asked 2 years ago by Interesteduser.

• A:Answer Yes, you can use the VeSync app to connect your smart humidifier to Amazon Alexa or Google Assistant. Please follow the in-app instructions to connect VeSync to your voice assistant.

  Answered 2 years ago by Etekcity-Cosori-Levoit

  
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Q: QuestionI have a 2000 square foot house that has three levels. Will one humidifier reach all three levels?

Asked 2 years ago by MR.

• A:Answer Stairs can cause less airflow in the house, so the humidifier may not be able to reach all three levels.

  Answered 2 years ago by Etekcity-Cosori-Levoit

  
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Q: QuestionCan I plug it into outlet, and can I use without smart feature?

Asked 1 year ago by Linda1.

• A:Answer There are buttons on the control panel that allow you to control the unit manually. However, please note that some features are only available through the VeSync app.

  Answered 1 year ago by Etekcity-Cosori-Levoit

  
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