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Questions & Answers

Your price for this item is $63.99
The comparable value price is $79.99
Page Showing 1-20 of 29 questions
  • QuestionDoes the humidifier have an auto shut-off feature?

    • Answer Yes, the humidifier has an auto shut-off feature for safety.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does the aromatherapy feature work?

    • Answer You can add a few drops of your favorite essential oils to the aroma pad to fill the room with a refreshing scent.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I control the humidifier with my smartphone?

    • Answer Yes, you can control the humidifier using the VeSync app on your phone.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of technology does this humidifier use?

    • Answer This humidifier uses ultrasonic technology to produce a fine mist.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this humidifier have a timer function?

    • Answer Yes, the humidifier does have a timer function.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum room size this humidifier is recommended for?

    • Answer The Levoit Classic 300S humidifier is recommended for rooms up to 500 sq ft.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDo you have to use distilled water? Does it need filters?

    Asked by DogMom.

    • Answer To help reduce white dust, we recommend regular cleaning as detailed in the manual and using distilled water for best results. As another alternative, purified or filtered water will be slightly better than tap water. However, you may use tap water at your own discretion.

      Answered by Etekcity-Cosori-Levoit

  • QuestionHow long does each oil pad supposed to last? Do I need to order more? If so, how?

    Asked by Missy.

    • Answer The aroma pads can be cleaned and reused after diffusing essential oils by rinsing them under warm, running water. To order more aroma pads, please reach out to our support team directly.

      Answered by Etekcity-Cosori-Levoit

  • QuestionCan I refill the tank without removing it from the humidifier?

    Asked by prospectivebuyer.

    • Answer Yes. Just remove the top cover and pour.

      Answered by Anonymous

  • QuestionDo I need a phone to operate? Thank you!

    Asked by Charlie.

    • Answer You can operate the unit without connecting it to the VeSync app. Use the buttons on the display to manually control the unit. Please be aware that some features are only accessible through the app.

      Answered by Etekcity-Cosori-Levoit

  • QuestionIs this a warm or cool mist?

    Asked by leathercat.

    • Answer Cooling

      Answered by Jduffey3

  • Questiondoes this need a filter?

    Asked by kia.

    • Answer The installed water filter sponge is optional and helps catch minerals from hard water. It can last up to a year, depending on the quality of the water and how often the humidifier is used.

      Answered by Etekcity-Cosori-Levoit

  • QuestionHow large is this humidifier?

    Asked by MJOZ.

    • Answer The dimensions for the Classic 300S are 9.7 x 8.1 x 13.4 in and the capacity of the tank is 6 Liters (1.5 gallons).

      Answered by Etekcity-Cosori-Levoit

  • Questiondo i need to remove tank to fill it

    Asked by Anonymous.

    • Answer No you do not have to remove the tank for filling. Use a pitcher and just remove the lid and fill. Easy peasy.

      Answered by BeverlyP

  • Questionhow do you clean filter

    Asked by Anonymous.

    • Answer I clean the unit in my kitchen sink bi-weekly or so. Do not immerse the base. I use q-tip cotton swabs around the inside of the base and wash the water tank in a dish pan.

      Answered by BeverlyP

  • QuestionCan the app be used on an iPad instead of an iPhone?

    Asked by AIA.

    • Answer Yes, the VeSync app can be downloaded on an iPad from the App Store.

      Answered by Etekcity-Cosori-Levoit

  • QuestionIs there a warranty on this product?

    Asked by fabfeline.

    • Answer All our products come with a 2-year limited manufacturer's warranty, free of charge. For more information on what our warranty covers, please contact our support team directly.

      Answered by Etekcity-Cosori-Levoit

  • QuestionHow frequently must you clean the humidifier and how to clean it.

    Asked by Anonymous.

    • Answer You should clean your humidifier’s water tank and base chamber at about once a week, and when you’re ready to store it.

      Answered by Etekcity-Cosori-Levoit

  • QuestionDo these offer a warming or heating option?

    Asked by JeremysGirl.

    • Answer It does not. It blows cool air.

      Answered by jmvlock1

  • QuestionHow long is the power cord

    Asked by Bruno.

    • Answer The cord length is approximately 6 ft.

      Answered by Etekcity-Cosori-Levoit