“The control panel looks as if there is a plastic covering over it, as it seems to be rippled in appearance. Is this the way it is supposed to look or is there a plastic cover that needs to be removed?”

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• Could be the film placed bu factory to avoid scratches during installation. Just remove this film.

  Answered by mark4ln 6 years ago

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• We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP

  Answered by LG Digital Customer Care 6 years ago

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