“I’ve had this sound bar for 4 years with no issues. I use an optical cable to connect to tv. Out of nowhere it automatically switches from optical to Bluetooth connection. I’ve tried a new optical cable. And turned off Bluetooth devices. How can I fix?”

Asked by Hope 2 years ago

1-1 of 1 Answer

Hey, Hope! We are sorry to hear you have had such trouble keeping your optical cable stable for your LG 2.0-Channel Soundbar with 40-Watt Digital Amplifier Model:SK1. For helpful information on why the optical cable is switching to a Bluetooth connection, check out our LG Support page: https://www.lg.com/ca_en/support/product-help/CT20098013-20150556406950. If you are still experiencing the same issue, please reach out to us via direct or private message on Facebook or Twitter, using the handle @LGUSSupport. We are here to help! ~Rita
Answered by LG Digital Customer Care 2 years ago
Sorry, there was a problem. Please try again later.