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In the instructions, it says to power them in a specific order. Also, don't use the wi-fi or blue tooth option. I used the wired direct and tit solved the same problem.
Sorry, there was a problem. Please try again later.Hi, there. Thank you for reaching out to us regarding your LG Soundbar (S40T) model. We understand the importance of having your LG unit working just the way you need it to. We’re here to help make things smoother for you. To get started, one helpful step you can try is performing a power reset on your unit. Simply unplug the device for about 30 seconds and plug it back in—this often helps refresh the system and restore proper functionality. For more guidance, visit https://www.lg.com/us/support/help-library/lg-sound-bar-why-isnt-my-subwoofer-connect-to-my-lg-sound-bar--1422391675816. We’d be glad to take a closer look into this for you. Please send us an email at [email protected] so we can assist you further. ^Juvy
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