“We purchased (2) of the LG Soundbars for our home. Unfortunately, upon opening the box only one of them came with an optical cable and a power cord. I am unsure how to determine what power cord to purchase?”
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Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Sorry, there was a problem. Please try again later.They both should have come with cables
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