“When I connect my Bluetooth in less than 1 minutes it disconnects. I’ve tried resetting it and still doesn’t work”

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• Never happened to me

  Answered by LeoH 2 years ago

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• Hi, Please check this troubleshooting steps https://www.lg.com/us/support/help-library/lg-sound-sync-tv-and-sound-bar--20150637961106 and this https://www.lg.com/us/support/connect-bluetooth-devices-guide. Ensure the sound bar function is set to BT mode and try connecting once more. Should this step fail, proceed to the next troubleshooting tip. Unplug the sound bar from the wall AC outlet and wait about 10 seconds before re-plugging the electrical cord, powering “on” sound bar and trying to connect once again. ^Vanessa

  Answered by LG Digital Customer Care 2 years ago

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