“Frig and freezer not cooling properly. What can I look for to resolve this issue?”

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• Have you cleaned the condenser coil at the bottom in the back of the ENERGY STAR® Qualified LG 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless steel, Model # LTCS20020S? A dirty condenser coil in a refrigerator can affect cooling. It can lead to increased energy bills, poor cooling performance, overheating of the fridge exterior, frequent or longer running cycles, and unusual noises. Dirty coils reduce the refrigerator's ability to transfer heat from the inside to the outside, resulting in higher internal temperatures and lower cooling efficiency. The dirt that collects on the coils causes the condenser to retain heat, making the compressor work harder...^Ivan.

  Answered by LG Digital Customer Care 10 months ago

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