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not sure i have a rca universal remote that lists lg as one of the brands that it is compatable with but i did receive remote with my lg unit so i have not used a universal with this unit. i think i would ask best buy geek squad this question.
Sorry, there was a problem. Please try again later.We hate to hear you did not receive a remote control for your CM3370. We would be happy to look into this to see how we can best assist you with this. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
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