“The freezer drawer (with ice bin) only slides out part-way. To fully extend, I need to lift the drawer over a notch. I then need to lift again over the notch to slide it back. Is this correct? It seems the drawer should slide fully out and back, smoothly.”

1-2 of 2 Answers

• Hi HN. You are correct. That does not sound correct that the freezer drawer for the ENERGY STAR® Qualified LG 21.8 Cu. Ft. French Door Refrigerator, Model # LFCS22520S is not gliding back and forth smoothly. Just to be clear, when you say the "freezer drawer (with ice bin)", are you referring to the Pullout Drawer? Is this issue that you are describing happening while theere are items stored in the drawer? Try taking out all items in the drawer then see if you still encounter the same issue while the drawer is empty. If so, check to see if they is anything stuck on the railing that might be causing that issue. If not, then the drawer may need to be replaced...^IFV

  Answered by LG Digital Customer Care 5 years ago

  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• This is a design feature that allows easier access to the bottom drawer.

  Answered by Duke 5 years ago

  Helpful (0)Unhelpful (2)

  Report

  Sorry, there was a problem. Please try again later.