“If I purchase this refrigerator from Best Buy, who will service it? For example, errors in installation? faulty parts? what is the turnaround time on repair?”
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We’ve had our fridge 4 weeks and have had to call for repairs 4 times. Geek Squad has failed multiple times and they even sent out the LG manufacturer. Even though water is ruining our floor, the turn around time has been over a week each time.
Sorry, there was a problem. Please try again later.We have technicians and service centers all over the United States. If there is an error in installation, your installation team would need to come back out to correct the issue. If you have additional concerns or questions or need assistance with your refrigerator, you can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
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