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Questions & Answers

Your price for this item is $1,169.99
Page Showing 61-80 of 150 questions
  • QuestionHow to get rid of a odor in the freezer?

    Asked by NaeNae.

    • Answer Hello, please clean the freezer first and then use a cleaner to remove the odor.^Venette

      Answered by LG Digital Customer Care

  • QuestionI bought LG refrigerator and ice maker is not working !

    Asked by Anonymous.

    • Answer It takes 24-48 hours for the newly installed ENERGY STAR® Qualified LG 23.8 Cu. Ft. Top-Freezer Refrigerator with Ice Maker - Stainless Steel, Model # LTCS24223S to begin making ice. Wait 72 hours for full ice production to occur. You will need to throw away the first few batches of ice (about 24 cubes)...^IFV

      Answered by LG Digital Customer Care

  • QuestionI have been gone for four months my ice maker doesn't work I checked to make sure the water to the ice maker is on any suggestions

    Asked by Anonymous.

    • Answer The Ice Maker in your ENERGY STAR® Qualified LG 23.8 Cu. Ft. Top-Freezer Refrigerator with Ice Maker - Stainless Steel, Model # LTCS24223S has a power switch on it. Page 16 in your owner's manual for the refrigerator recommends setting the power switch to the OFF (O) position and turning the shutoff valve to the refrigerator off when preparing for a vacation. Check to make sure that the power switch is set to the ON (I) position. Just when the refrigerator was first installed, it will take about 12 to 24 hours for it to begin making ice and you should wait 72 hours for full ice production to occur...^IFV

      Answered by LG Digital Customer Care

  • QuestionCan I put magnets on the stainless steel fridge

    Asked by roar.

    • Answer No you cannot...

      Answered by Anonymous

  • QuestionMy Ice maker is no longer producing ice. How can i trouble shoot this myself without calling a plumber?

    Asked by Duan.

    • Answer We regret to read that your ENERGY STAR® Qualified LG 23.8 Cu. Ft. Top-Freezer Refrigerator with Ice Maker - Stainless Steel, Model # LTCS24223S is not producing ice & sincerely apologize for any inconvenience. Please visit our Help Library at https://www.lg.com/us/support/help-library/no-ice-refrigerator-CT10000021-1400773605181 for ttoubleshooting tips...^IFV

      Answered by LG Digital Customer Care

  • QuestionSo i recieved this refrigerator and the tech didnt see a connection for the water line can you tell me where is it located

    Asked by Angie.

    • Answer There is no way that a service tech could miss the water valve on the back of the ENERGY STAR® Qualified LG 23.8 Cu. Ft. Top-Freezer Refrigerator with Ice Maker - Smooth White, Model # LTCS24223W. The only things on the back are the power cord and the water line that runs along the right side of the refrigerator from the bottom right corner where the water valve for the refrigerator is located to the top right corner where it connects to the Ice Maker in the freezer compartment...^IFV

      Answered by LG Digital Customer Care

  • Questionis this refrigerator suitable for an unheated garage?

    Asked by MAF.

    • Answer Install the refrigerator in an area between 55°F and 110°F. If the surrounding temperature is lower or higher than previously mentioned, it can adversely affect the unit. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionMy ice maker started to make alot of noise. It doesn't make ice now.

    Asked by ice.

    • Answer It sounds like the Ice Maker in the ENERGY STAR® Qualified LG 23.8 Cu. Ft. Top-Freezer Refrigerator with Ice Maker - Stainless Steel, Model # LTCS24223S will require a repair service. Please accept our sincerest apologies for any inconvenience. Please contact our Support Center at (800) 243-0000 so they can assist you in making arrangements for a repair service...^IFV

      Answered by LG Digital Customer Care

  • QuestionAre shelves glass or plastic?

    Asked by Nancy.

    • Answer The refrigerator shelves are tempered glass. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionIs there a model almost exactly like this, but with the freezer on the bottom?

    Asked by Merrilee.

    • Answer Please visit our site at https://www.lg.com/us/refrigerators and use the Bottom Freezer filter and Large 20-24 cu.ft. filter then use the "Add to Compare" function to review bottom freezer models that have similar specifications and features to the ENERGY STAR® Qualified LG 23.8 Cu. Ft. Top-Freezer Refrigerator with Ice Maker - Black Stainless Steel, Model # LTCS24223D. The refrigerators will not be exactly the same but you can decide on which one has the features that you prefer that are similat to those for the LTCS24223D...^IFV

      Answered by LG Digital Customer Care

  • QuestionIs the bucket that holds the ice removable for cleaning?

    Asked by lula.

    • Answer Yes, the ice bin is removeable. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionReviews say add inch on the depth for water hookup because this can make it hard to go into house. But the width is less than the depth anyway, so why does the depth matter? My doorway is 33 with door; 34 1/2 without.

    Asked by Outlander.

    • Answer The recommended installation clearance spacing for the ENERGY STAR® Qualified LG 23.8 Cu. Ft. Top-Freezer Refrigerator with Ice Maker - Smooth White, Model # LTCS24223W is 2" for the sides, the top and the back.. The refrigerator has a depth of 29" without the door and it has a width of 32 3/4". If the width is narrow enough to get it through your door then there is no need to remove the door to get it through your door so the depth will not matter at all. The depth only matters for people whose door openings are 30 inches. That is when the depth will matter 'cause you can remove the door and move the refigerator sideways through a 30" door opening. When it comes to doors, there really is no such thing as an "average" size because there is so much variety in the way that homes and entryways are constructed. One of the most common front door sizes in American houses is 36 inches wide by 80 inches tall, and almost 2 inches thick.1 However, not all doors will have these measurements. Doors can be as narrow as 30 inches and as tall as 96 inches, and thickness can depend on the door material...^IFV

      Answered by LG Digital Customer Care

  • Questionwhat are dimensions height width

    Asked by hjj.

    • Answer The ENERGY STAR® Qualified LG 23.8 Cu. Ft. Top-Freezer Refrigerator with Ice Maker - Smooth White, Model # LTCS24223W has a Width of 32 3/4", a Width of 34 3/4" (Door Open 90˚ with Handle), a Depth of 33 3/8 (including the door), a Depth of 29" without the door, a Depth of 63" with the door open, a Height to Top of Case of 67 7/8", and a Height to Top of Door Hinge of 70 1/4"...^IFV

      Answered by LG Digital Customer Care

  • QuestionWhat is the depth of the fridge without the doors? I have a 28 3/8 inch door to get through. Thanks.

    Asked by Larry.

    • Answer It is a tight 29"

      Answered by farmer

  • Questioncan this refrerator be place in an unheated garage

    Asked by Anonymous.

    • Answer The ENERGY STAR® Qualified LG 23.8 Cu. Ft. Top-Freezer Refrigerator with Ice Maker, Model # LTCS24223S should be installed in an area between 55 °F (13 °C) and 110 °F (43 °C). If the surrounding temperature is lower or higher than mentioned, it can adversely affect the unit. Most refrigerators stop working at some point during the winter months in an unheated garage, depending on climate and how well the garage is insulated. Placing it in temperatures below 50°F could cause the freezer portion to thaw frozen food, the refrigerator portion to freeze food or both. When room temperature raises above the setting for the fresh-food section -- for example, 36 degrees, a typical refrigerator turns on and starts to cool. If the temperature in the unheated garage drops below 36 degrees, the refrigerator shuts down and stops cooling. It doesn't need need to work to keep the food inside cold, so, it never turns on the compressor, thus, never freezing the freezer. This also shuts down the freezer section, causing it to warm up, thawing frozen food. Even if the refrigerator continues to operate without freezing or thawing as the outside temperature fluctuates, efficiency drops. A more important point to consider is the cost of keeping a second fridge running year-round in your garage. Your fridge will have to work extra-hard in summer and winter to keep your food at the right temperature, and this consumes more power...^IFV

      Answered by LG Digital Customer Care

  • Questionhave an LG LTCS24223D Refrigerator - I am Sabbath observant, can the LED lights be temporarily disabled so that they do NOT go on when the doors are opened?

    Asked by MARK18.

    • Answer I don't believe so . There are no obvious switches on the doors or door frames .

      Answered by Eddie273

  • QuestionI do not need the ice maker, can I not connect the water hose ? Will it work? Thank you

    Asked by YNhi.

    • Answer The Automatic Ice Maker in the ENERGY STAR® Qualified LG 23.8 Cu. Ft. Top-Freezer Refrigerator with Ice Maker, Model # LTCS24223S has a power switch on it so if you are not intending to use it and do not have a water supply line connected to it, make sure to switch the Ice Maker off...^IFV

      Answered by LG Digital Customer Care

  • QuestionWhat are the measurements of this refrigerator? I have a 34x70 space - will this fit, or not.

    Asked by Wesley.

    • Answer The width is 32-3/4" and the Height to Top of the Hinge is 68-1/2". Please see the link for complete dimensions, https://www.lg.com/us/support/products/documents/LTCS24223-Spec-Sheet.pdf. ^Daphane

      Answered by LG Digital Customer Care

  • Questionwhat is the height of this refrigerator? thank you

    Asked by Anonymous.

    • Answer The height to the top of the hinge is 68-1/2".To see complete dimensions for this unit, please visit the product age at https://www.lg.com/us/refrigerators/lg-LTCS24223S-top-freezer-refrigerator. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionWill you take my old refrigerator

    Asked by Anonymous.

    • Answer Best Buy delivered, installed the new refrigerator and took the old one away.

      Answered by SCinSC