“I have left the freezer at 0 degrees as per the delivery man. The freeze is literally icing over. It is hard to open the freezer door from time to time. What do I need to do?”
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This might be a problem with the freezer not sealing correctly and thus letting moisture into the freezer. This moisture would also collect on the seal, turn to ice and freeze the seal to the metal. I suggest you call Best Buy Geek Squad and tell them about this problem.
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