“I am considering purchasing an "open Box" model in "excellent" condition. Are there any cons to purchasing an open box tv? Does it effect the warranty? Can it be returned easily if I am not satisfied with it?”
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Thank you for reaching us regarding LG Smart TV (24LQ520S-PU) model. Here is the Drawbacks of Buying an Open-Box TV: 1.Condition: • Wear and Tear: Open-box TVs might have some minor scratches or cosmetic damage. • Testing Issues: There could be problems that weren't found during initial tests. 2. Missing Accessories: • Incomplete Packaging: Sometimes, open-box TVs may lack original items like remotes or manuals, so check what's included before buying. 3. Limited Availability: • Model Options: You might not find the exact model or features you want. 4. Warranty: • Manufacturer’s Warranty: Check if the TV comes with a full warranty for defects. You may need to register it for coverage. • Retailer’s Warranty: Some retailers offer extra warranties for open-box items. 5. Return Policy: • Return Timeframe: Open-box TVs usually follow the same return rules as new ones, but this can vary. Read the policy carefully. • Restocking Fees: Some retailers charge fees for returning open-box items, so ask about this. Steps to Take When Buying an Open-Box TV: 1. Inspect the TV: If you can, check for any visible damage before buying, especially in-store. 2. Verify Warranty: Ask about the manufacturer’s and any retailer’s warranty. 3. Understand the Return Policy: Read the return policy carefully to know what to expect. 4. Test the TV: If possible, test the TV to ensure it works properly before you buy it. By considering these factors, you'll be better prepared to buy an open-box TV and know what to expect. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-24LQ520S-PU.AUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
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