Questions & Answers

Q: QuestionDoes this dishwasher open at the end to let the steam out?

Asked 2 years ago by SW80.

• A:Answer no. In fact, there is a LOT of moisture inside after drying that still leaves the dishes wet and needing to be towel dried. not happy so far

  Answered 2 years ago by RandyIVerified Purchase

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Q: QuestionMy countertop reaches over the top of the dishwasher. Can the buttons be used with the door open then close the door to start the cycle?

Asked 3 years ago by Ramjettt.

• A:Answer Yes. To operate the machine, either press Start and close the door within four seconds or close the door and press Start. (An alert will sound when the door is not closed within 4 seconds after you press Start button). ^Nikki

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionDoes this not come with a power cord.?.?

Asked 3 years ago by Dan.

• A:Answer Hello, the power cord is not included. You can hook it up directly to the home wiring or purchase a appliance cord with the appropriate 4 prong plug on the end.^Venette

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionWhy is the tub always wet? Is there a model that completely dries dishes and interior tub?

Asked 3 years ago by Cindra.

• A:Answer The tub is possibly wet because the dishwasher does not have a heating element. It uses a hybrid drying system during the drying process resulting in superior energy efficiency and gentle care for dishes. Most current models use the same Hybrid Drying System. ^Daphane

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionThe photos don't show a "10" emblem in the upper right corner of the front of the dishwasher, but the customer photos do show it. I'd prefer not to have the emblem. Can you confirm this model doesn't come with it? Or if it does, is it easily removed?

Asked 3 years ago by Emblem.

• A:Answer Yes, the 10 year warranty is on the front of the dishwasher when it arrives, but it is easily removed without leaving any marks on the front of the machine.

  Answered 3 years ago by GrandmaVerified Purchase

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Q: QuestionI purchased this dishwasher but the wifi button does not turn on despite holding down for 3 seconds. Does anyone have any ideas to get the buttons to work?

Asked 2 years ago by Amy.

• A:Answer Press and hold the 'Delay Start' button, which apparently turns on the wifi! Ugh. They have made this so complicated!

  Answered 2 years ago by Anonymous

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Q: QuestionCan the top (3rd) rack be removed? I do not anticipate using this, and would rather have the height from the middle rack for wine glasses and upright bowls how we load our current dishwasher.

Asked 3 years ago by Cheetaah.

• A:Answer Yes it can.

  Answered 3 years ago by JR12345Verified Purchase

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Q: QuestionIs the model #LDTS5552S Wi-Fi the same functionality as Model:LDT5678SS Wi-Fi?

Asked 4 years ago by DWCL.

• A:Answer Both models feature Wi-Fi connectivity and support the LG SmartThinQ Application. Both dishwashers supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionI see what appears to be 4 openings at the bottom inside of the door. Are these for water jets or maybe drying,or some other function?

Asked 4 years ago by Jakethecat.

• A:Answer The 4 nozzles at the bottom of the inside door are Steam nozzles. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionAre the racks made of some kind of "Space Age" material, or are they the old plastic dipped wire?

Asked 4 years ago by Jakethecat.

• A:Answer Model LDTS5552S- Top Control Smart Dishwasher with QuadWash™ have BPA-Free Nylon Coated Racks and Tines. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionAre the legs adjustable for height? It says the height is 33 6/16. Can it be adjusted to be a very tiny bit shorter? I have a counter clearance of 33 3/8 inches. Thank you!

Asked 2 years ago by NinM.

• A:Answer Hi, adjusting the legs is only for leveling the unit. ^Vanessa

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionHow long does the complete cycle take on heavy, from start to finish? Thanks.

Asked 3 years ago by Anonymous.

• A:Answer 50 minutes

  Answered 3 years ago by DishwasherVerified Purchase

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Q: QuestionDoes this model have a quick wash feature? If so how long is the cycle. Thanks

Asked 4 years ago by Quickwash.

• A:Answer I've just installed the dishwasher a few days ago, and am still learning all of the options. According to the manual, it has an "Express" cycle that will quickly clean lightly soiled dishes and takes about 34 minutes. It does not have drying, but you can select the Extra Dry or Night Dry option while using this cycle, which I'm assuming will add time. I do love this dishwasher. In our opinion it is very quiet and does an excellent job.

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this model have the Movable Tines?

Asked 4 years ago by Nick.

• A:Answer On the middle and bottom rack, yes.

  Answered 3 years ago by SharonF

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Q: QuestionIs the middle drawer adjustable?

Asked 4 years ago by Kat.

• A:Answer Yes. It’s nice to have an adjustable rack for bigger pieces.

  Answered 3 years ago by ForeverstrajghthairVerified Purchase

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Q: QuestionDoes this model have print proof stainless?

Asked 3 years ago by Cindy.

• A:Answer Dishwasher LDTS5552S has a Fingerprint Resistant finish. ^Daphane

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionFrom the owner's manual, it looks like the tines on both the upper and lower racks are adjustable. Is this correct? Does this machine have a soil sensor? Thanks

Asked 4 years ago by Mo.

• A:Answer Yes

  Answered 3 years ago by ForeverstrajghthairVerified Purchase

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Q: QuestionExplain the lights on the front of the door?

Asked 4 years ago by Ken.

• A:Answer The top-control models have 3 indicator LEDs centered at the top of the front cover. • Red: Error • White (steady): Normal operation. • White (blinking): Cycle has been paused. (After four minutes in pause mode, the machine turns off.) • Green: Cycle finished normally. The default “ON” setting keeps the green light on until the door is opened. If the setting is changed to “OFF”, the green light turns off after 90 seconds. To change the setting, turn the power on and press and hold the High Temp button for 3 seconds until “ON” or “OFF” appears in the display. The setting is stored until you change it. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionWhere can I get replacement bottom washer arms? Mine snapped upwards and I can not find this on LGs website?

Asked 6 months ago by Kilowatz.