A:AnswerIt sounds like we'll need to walk through some troubleshooting for your dishwasher. Please head over to our support team via @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so that we can dig into this a little more for you. ^CP
A:AnswerWe originally had a scratch on our installed dishwasher; we called to see if they could just replace the door. The answer was no, they replaced the whole dishwasher
A:AnswerThe dishwasher doesn't come with an air gap, and whether or not you need one depends on your particular configuration. This model comes with instructions for both air gap and non-air gap setups.
A:AnswerRegrettably, there is no way to gauge how this LG 24" Top Control Dishwasher with QuadWash™ and EasyRack™ Plus, Model # LDP6797ST will hold up to hard water over time. Geographically, more than 60% of the USA suffers from hard or very hard water with an overwhelming 85 percent of the USA having hard water. Hard water can be potentially corrosive and damaging to domestic appliances, pipework and central heating boilers. The six metro areas that are notorious for having the hardest water in the country are Indianapolis, Las Vegas, Minneapolis, Phoenix, San Antonio and Tampa. If you have issues with hard water damage to your appliances, you may want to look into a Single-tank cabinet or Twin-Tank (Dual-Tank) water softener. An Eddy descaler is often an effective protection against the problematic effects of hard water...^IFV
A:AnswerLG does not sell replacement parts for the LG 24" Top Control Smart Wi-Fi Enabled Dishwasher with QuadWash™ and Stainless Steel Tub - PrintProof™ Black Stainless Steel, Model # LDP6797BD directly. A replacement middle rack or replacement parts for the dishwasher can be ordered from our LG Authorized Parts Distributor Affiliate, Encompass Parts, (800) 432-8542, https://encompass.com...^IFV
A:AnswerTo best assist we would need the other model numbers of the units you are looking into. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP
A:AnswerThe LG Top Control Dishwasher with QuadWash™ and EasyRack™ Plus, Model # LDP6797ST unit does not have a plug on it and it has to be connected to a dedicated, properly grounded branch circuit which is protected by a time delay fuse. You need to connect the appliance using the 3-wires including a ground wire. ^CP
A:AnswerHello Dave, LG has manufacturing plants across the globe. The only way to know where the unit was specifically made at, would be to have the serial number that is actually on the unit. ^AC