“Two questions: Is there a film on the screen from shipping that I need to remove? What should I use to clean the screen? Thank you.”
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Hello there! Thank you for your questions. We understand you're wondering about the film on your LG 25MS550-B Monitor and how to clean it. When your monitor arrives, it may have a protective plastic film to ensure it stays in perfect condition during shipping. If you see a thin film on the screen, you can carefully peel it off. However, please make sure to handle it gently to avoid damaging the screen. For cleaning the screen, we recommend using a soft, lint-free microfiber cloth. Avoid using paper towels or harsh materials that could scratch the screen. If needed, dampen the cloth slightly with water or a cleaner specifically designed for electronics, but make sure the screen is turned off and unplugged before cleaning. Gently wipe the surface in circular motions to remove any dust or smudges. https://www.lg.com/us/monitors/lg-25ms550-b-fhd-monitor#pdp_specs If you need further assistance, feel free to send us a private message on Social Media @LGUSSupport, and our team will be happy to help you! We appreciate your patience. —Renzo
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