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Questions & Answers

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Page Showing 161-180 of 257 questions
  • QuestionDo you have a side by side in white without ice / water dispenser? Preferably made by whirlpool.

    Asked by Anna.

    • Answer Hi Anna. Regrettably, LG currently does not have any Side-by-Side Refrigerators in white. They are either in Stainless Steel or Black Stainless Steel and the LG 27 cu. ft. Side-By-Side Door-in-Door® Refrigerator, Model # LRSPS2706V (Platinum Silver) does not have a water/ice dispenser...^IFV

      Answered by LG Digital Customer Care

  • QuestionHello, are you able to turn off the open door alarm?

    Asked by Dannyboy.

    • Answer Yes. Press the Door Alarm button, the display will change to OFF and the Door Alarm function will deactivate. ^ Jamal

      Answered by LG Digital Customer Care

  • QuestionWhat are the crisper drawer dimensions?

    Asked by Bill.

    • Answer Please contact our Support Center at (800) 243-0000 for assistance with the dimensions for the Crisper Drawers for the LG Door-in-Door 26.0 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel, Model # LSXS26366S...^IFV

      Answered by LG Digital Customer Care

  • QuestionCan you please tell me the dimensions of the refrigerator, specifically the width to make sure it will fit in the space that I currently have.

    Asked by Jessie.

    • Answer Hello Jessie. The LG Door-in-Door 26.0 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water , Model # LSXS26366S has a width of 35 7/9" and the recommended installation clearance spacing for the sides is 1/8". It has a Width (Door Open 90˚ with Handle) of 44 1/4", Depth with Handles - 36 5/16", Depth without Handles - 34", Depth without Door - 29 1/16", Depth (Total with Door Open) - 51 1/8", Height to Top of Case - 69 3/8", and Height to Top of Door Hinge - 70 1/4"...^IFV

      Answered by LG Digital Customer Care

  • QuestionThe plastic Door release cover for the Door in Door has broken (the mechanism still works, cover has a broken leg so will not remain in place). Where can i find the part number; Where could i buy the part?

    Asked by BPH4TX.

    • Answer Try going online to an appliance parts dealer If you have the unit number, you can find the part. Grommit

      Answered by eeepee

  • QuestionWhat should my temperature be on refrigerator

    Asked by Catol.

    • Answer The refrigerator should be set to 37 or lower and the freezer to 0 or lower. ^ Jamal

      Answered by LG Digital Customer Care

  • QuestionDo I need to have plumbing for this refrigerator or is there a manual water tank?

    Asked by Bov.

    • Answer Hi Bov. The LG Door-in-Door 26.0 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water, Model # LSXS26366S has to be connected to a water supply and you will need a water shutoff valve to connect the cold water line. The shutoff valve should be installed on the nearest frequently used drinking water line. If you do not have one installed, you will need to have a licensed plumber install one for you and connect the refrigerator to the water supply...^IFV

      Answered by LG Digital Customer Care

  • QuestionDoes this refrigerator have wheels??

    Asked by Aldo.

    • Answer Yes. The unit would have wheels at the rear to assist with moving. ^ Jamal

      Answered by LG Digital Customer Care

  • QuestionWhat is the difference between this model and LSXS26396S?

    Asked by CrusQ.

    • Answer The differences are that the LG Door-in-Door 26.0 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel, Model # LSXS26366S does not have a Child Lock, It uses a Different Water Filter, it has Cantilevered Shelves, it is not ENERGY STAR® Qualified, it does not have SmartDiagnosis™, it does not have an InstaView™ Door-in-Door®, it doesn't have Voice Activation, or ThinQ® Technology with Proactive Customer Care and it does not work with Google Assistant and Amazon Alexa and is not Wi-Fi enabled...^IFV

      Answered by LG Digital Customer Care

  • Questionwhat size /.model number? water filter does this one take..

    Asked by DAMMAN.

    • Answer This unit would use the filters below: ^Jamal ADQ73613401 (LT800P) ADQ74793501(LT1000P)

      Answered by LG Digital Customer Care

  • Questionwhat is the manufacturer warranty period?

    Asked by Ernie.

    • Answer The LG Door-in-Door 26.0 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water, Model # LSXS26366Dhas a Limited Manufacturer's Warranty of 1 Year Parts and Labor, 5 Years on the Sealed System (Parts & Labor), 5 Years on the Compressor (Parts & Labor), 6-10 Years on Linear Compressor (Parts Only)...^IFV

      Answered by LG Digital Customer Care

  • QuestionI need to the control board

    Asked by manuelappliance.

    • Answer The control board for the LG Door-in-Door 26.0 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water, Model # LSXS26366D has to be ordered from our Authorized Parts Distributor Affiliate: Encompass Parts Distribution 775 Tipton Industrial Dr. Suite F Lawrenceville, GA 30046 Sales: 866-779-7906 Fax: 800-552-1431 https://lg.encompass.com/ ...^IFV

      Answered by LG Digital Customer Care

  • QuestionHow do you remove ice bin to clean

    Asked by Donna.

    • Answer Use both hands to remove the ice bin to avoid dropping it. Lift the ice storage bin slightly and pull it out. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionMy freezer and fridge are not getting cold, I got this fridge 2 years ago, what is wrong with it? Please help me

    Asked by Lovely.

    • Answer Please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000 to verify. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionDoes this have a water purifier?

    Asked by Anonymous.

    • Answer The in door dispenser has filtered water and ice. This unit has a water filter, LT800P. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionDoes this have a water purifier?

    Asked by Anonymous.

    • Answer Yes, this unit has a Water Filtration System. ^Daphane

      Answered by LG Digital Customer Care

  • Questionhow to determine the humidity settings for the two fresh zone drawers between low for fruits and high for vegetables?

    Asked by Gman27.

    • Answer The The Fresh Zone drawers (Crisper drawers) in the LG Door-in-Door 26.0 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water Model # LSXS26366S provide storage for fruit and vegetables. They do not have humidity settings. You should not wash or hull fruit until it is ready to be used. Sort and keep fruit in original container in a crisper, or store in completely closed paper bag on refrigerator shelf. For leafy Vegetables, remove store wrapping, trim or tear off bruised and discolored areas, wash in cold water, and drain. Place in plastic bag or plastic container and store in crisper. For Vegetables with skins like carrots or peppers, place them in plastic bags or a plastic container and store them in the crisper...^IFV

      Answered by LG Digital Customer Care

  • QuestionWhat kind of water filter does it use?

    Asked by Angie.

    • Answer LG has its own. I haven't had to change mine yet, but it is located in a convenient place and should be a lot easier to change than the one in my old Samsung. It is small and costs about the same as other brand named filters.

      Answered by AShopper

  • QuestionWhat is the storage space of the freezer cubic ft...

    Asked by rassr.

    • Answer The freezer capacity is 9.20 cu. ft. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionWhat are the freezer and refrigeration settings?

    Asked by Anonymous.

    • Answer There is no recommended range for temperature for the refrigerator and freezer. The Refrigerator Temp. Control ranges from 33°F to 46°F (1°C to 8°C). The Freezer Temp. Control range is from -6°F to 8°F (-21°C to -13°C). ^Daphane

      Answered by LG Digital Customer Care