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Questions & Answers

$1,699.99
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Comp. Value: $2,599.99
Page Showing 141-158 of 158 questions
  • QuestionIs this door-in-door. This is what I was told by a bestbuy rep and I purchased it now, I cant find it anywhere

    Asked by Nikki.

    • Answer I apologize but this is not a door in door InstaView model. It features an Edge-to-Edge InstaView Design in that allows you can see inside the unit by knocking on the glass panel without opening the door. ^Daphane

      Answered by LG Digital Customer Care

  • Questionis there any real difference in this model versus LRSXS2706S other than the Window on the right door and the craft ice maker? Seems to be the same body for both.

    Asked by club1820.

    • Answer The InstaView door and Craft Icemaker are the major difference between the two units. Please see the link for a side by side comparison of available specifications for both units, https://www.lg.com/us/compare?bizType=B2C. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionIs still have issues with linear compressor and how long is warranty on

    Asked by Dolic.

    • Answer Hello there, Dolic. Thank you for sharing your experience with us regarding your LG LRSOS2706S side-by-side refrigerator. We understand your situation and appreciate your inquiry about the linear compressor warranty. According to our official specifications, the linear compressor is covered under a parts-only warranty for 6–10 years. Additionally, the overall compressor is backed by a 5-year parts and labor warranty, with the sealed system also covered for 5 years. https://www.lg.com/us/refrigerators/lg-lrsos2706s-side-by-side-refrigerator#pdp_specs . Please send us a private message on Social Media @LGUSSupport so our team can further assist you with any additional questions or concerns regarding your appliance. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes it have deli drawer??

    Asked by Deli.

    • Answer Hi there, Deli. Thank you for sharing your experience with us. We understand your inquiry regarding the interior features of your LG 27.1 Cu. Ft. Side-by-Side Smart Refrigerator. This specific model is designed with multiple bins and shelves to maximize storage, but it does not include a dedicated, separate deli drawer. https://www.bestbuy.com/product/lg-27-1-cu-ft-side-by-side-smart-refrigerator-with-craft-ice-stainless-steel/JJ8VPZS938 For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionSo i see there is a deli tray drawer available, but i cannot find it anywhere on the net. does anyone know where i can find it? i have serached everywhere

    Asked by Cweed.

    • Answer Hi, there. Thanks for your question. The LG Refrigerator (LRSOS2706D) model is a great refrigerator, and we understand the importance of finding the right replacement parts. While the deli tray drawer is indeed an accessory for some of our refrigerator models, it can sometimes be a bit tricky to track down specific parts online. Here are a few suggestions for locating the deli tray drawer: You can visit the official LG Parts website where you can search for replacement parts for your model. This is a reliable source to find exact parts for your fridge. Sometimes local appliance stores or authorized LG retailers may have access to specific parts that aren't always listed online. If you're still having trouble, you can reach out directly to LG Support via private message on social media @LGUSSupport, and we can assist in locating the exact part for you. We hope this helps get you closer to finding that deli tray drawer! Let us know if you need anything else. ^Juvy

      Answered by LG Digital Customer Care

  • QuestionI read the water runs slow to fill. That would bother me. How do others feel about this concern? Also the compressor complaints on the reviews. Have others had this happen? That’s not good when making a large price tag purchase.

    Asked by Anonymous.

    • Answer Hi there, thank you for sharing your concerns about the LRSOS2706D refrigerator! It's understandable to have questions about performance before making a purchase. While some users have reported slower water fill rates, experiences can vary based on individual setups and water supply conditions. Regarding compressor complaints, we take customer feedback seriously, and it's important to consider that not all units will experience these issues. If you have specific concerns or need assistance, please feel free to send us a private message on social media @LGUSSupport. We're here to help! Thank you for considering LG! —Avril

      Answered by LG Digital Customer Care

  • QuestionWhy Does BestBuy not service these under their Total Tech program? Why are there no LG Service people in southwest Florida? Why does it take WEEKS to assess a problem with these refrigerators?????

    Asked by Anonymous.

    • Answer Hello there! Thank you for sharing your concerns regarding service and support for the LRSOS2706S refrigerator. It's understandable to feel frustrated when facing delays and challenges with service availability. Best Buy's Total Tech program may have specific policies that influence the types of products they can service, which can vary by location. Additionally, the availability of LG service technicians can depend on regional factors, including demand and resource allocation. We sincerely apologize for any inconvenience you've experienced and appreciate your patience during this process. If you're experiencing issues with your refrigerator, we recommend reaching out to our customer service team for assistance. Please send us a private message on Social Media @LGUSSupport, and we will do our best to help expedite your service needs. Thank you for choosing LG! —Avril

      Answered by LG Digital Customer Care

  • QuestionDoes this model have an odor filter?

    Asked by Yampat.

    • Answer No, it does not.

      Answered by Jaysr

  • QuestionCan a tall pitcher fit in the water/ice dispenser? What size is the dispenser cut out?

    Asked by Giotg4.

    • Answer No, a tall pitcher won't fit all the way in, but you can tilt it and push on the dispenser button with the other hand. Height of cut out is about 8.75" from the base to the bottom of the little spout that delivers water. We find almost all glasses fit in there, but the tall water bottles need to be tilted. It's not been a problem though.

      Answered by nlew

  • QuestionHow much ice is produced and how quickly?

    Asked by Rick.

    • Answer The bin was full the next morning

      Answered by Garry

  • QuestionWhat is the interior width of the freezer sections?

    Asked by TJ.

    • Answer 12.5 inches

      Answered by BubbaGump

  • Questiondo you give a military discount?

    Asked by melena.

    • Answer Hello, please contact BestBuy regarding this concern.^Venette

      Answered by LG Digital Customer Care

  • QuestionAre the shelves shatterproof?

    Asked by Tship.

    • Answer Probably not shatterproof. They are glass shelves and fairly sturdy.

      Answered by Mark

  • QuestionIs it finger print resistant?

    Asked by Anonymous.

    • Answer No

      Answered by Penelope

  • QuestionHow many craft ice pieces should the system make. It seemed like it only made 3 for an entire night. Also, the ice level in the main door ice container seems to be low. It is in no way filling the container up with ice. Can I set the level or Qty

    Asked by River.

    • Answer It makes 3-6 a day. See manual about how to choose which number. You can also set the other ice maker to make more ice, but I think it only does so for so long, at which time you have to set it back to "more ice". See manual for directions. The panel to set things is in the refrigerator. You can also hook it up to Wi-Fi with an LQ Thin app, but I haven't done that yet. That probably allows you to choose ice settings, too. By the way, if you just got the fridge when posting this question, it can take two days to make a full container of ice.

      Answered by Sn00000py

  • QuestionAm I suppose to change the air filer? I can't find any specifications.

    Asked by Neighbor.

    • Answer Yes, there is a light that will be on kn the inside panel displaying that it’s time to change the water filter

      Answered by Sherna

  • QuestionPreviously, LG refrigerators had a class action suit regarding faulty compressors that failed after a few months. Has LG corrected this issue on this model & new models?

    Asked by Compressor.

    • Answer Thank you for your interest in the LG Side-by-Side Refrigerator (LHSXS2706S) model. The LG LRSXS2706S refrigerator is not immune to the issues that have led to class action lawsuits and settlements regarding LG refrigerator compressors. The lawsuits and settlements indicate that certain LG refrigerators, including those with linear compressors, have experienced cooling problems and compressor failures within a few years of use. The specific status of this model and whether the compressor issue has been completely resolved. Therefore, if you are concerned about the compressor reliability of the LG LRSXS2706S or any new models, it is advisable to thoroughly research the latest user reviews, warranty information, and any updated settlements or legal developments related to LG refrigerators. You can visit this website for more information and more options: https://www.lg.com/us/search?q=Side-by-Side%20Refrigerator. ^Cris

      Answered by LG Digital Customer Care

  • QuestionWhat are all worries for this refrigerator What are the Once I can add ?

    Asked by Worries.

    • Answer Leaked from bottom on first day of install so get the warranty

      Answered by BubbaGump