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Hello there. We understand your inquiry about getting your LRSOS2706S LG refrigerator serviced. It is important to us that you are able to keep your unit performing optimally. To obtain service for your appliance, we recommend reaching out to us so we can begin the proper steps for a diagnosis and potential repair. As a key feature of the LRSOS2706S, it is equipped with SmartDiagnosis™, which allows us to troubleshoot issues over the phone or using the LG ThinQ® application to quickly and efficiently diagnose the unit's condition. To proceed with setting up a potential service appointment or utilizing the SmartDiagnosis™ feature to find out more about the situation with your unit, please send us a private message on Social Media @LGUSSupport. https://www.bestbuy.com/product/lg-27-1-cu-ft-side-by-side-smart-refrigerator-with-craft-ice-stainless-steel/JJ8VPZS938 When you reach out, please provide your refrigerator's model number, serial number, and a brief description of the issue you are experiencing, and our team will be more than happy to assist you in getting your LRSOS2706S refrigerator serviced. —Renzo
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