Questions & Answers
- Model:
- LRFS28XBS
- |
- SKU:
- 10886064
Q: QuestionDo you have to use a water filter on this refrigerator? I have a whole house water softener system and don't use a water filer on my current refrigerator
Asked by patf9033.
- A:Answer Hi there! Thank you for your question. The LG LRFS28XBS refrigerator does come with a water filter for the ice maker and water dispenser. While having a whole house water softener system can improve the quality of your water, using the built-in water filter in the refrigerator is still recommended. The filter helps remove impurities and improve the taste of the water and ice, ensuring that the water dispensed is clean and fresh. Even if you have a water softener, the refrigerator’s filter provides an additional layer of filtration specifically for the water and ice dispensed from the unit. If you choose not to use the filter, it may impact the performance of the water dispenser and ice maker. Additionally, the refrigerator’s warranty might have specific requirements regarding the use of the filter. If you have any more questions or need further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be happy to help. We appreciate your understanding. —Renzo
Answered by LG Digital Customer Care

Q: QuestionWill the delivery people remove frig doors to fit through narrow doorway?
Asked by Scott.
- A:Answer Based on the measurements of the door, I told him they needed to remove the doors. But they insisted that they can get it through without removal of the doors, so in trying they dented the doors upper and lower. And in the end they needed to remove the doors to get the fridge in.
Answered by AllenL
Q: QuestionWhat kind of Water filter for this model do I get?
Asked by Anonymous.
- A:Answer LG Water Filter
Answered by JadieRD
Q: QuestionWhat is the width of the refrigerator with the doors open at 90 degrees?
Asked by Cat.
- A:Answer Thank you for reaching us regarding LG Refrigerator. The width of the LG LRFS28XBS refrigerator with the doors open at 90 degrees is 48.63 inches. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LRFS28XBS.ASTCNA1. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Answered by LG Digital Customer Care

Q: QuestionDoes the ice/water dispenser work when the other door is open? Thanks!
Asked by spidersharp.
- A:Answer No
Answered by AllenL
Q: Questionhow do you turn off the "replace water filter" light?
Asked by Ron.
- A:Answer Push and hold for 5 seconds and it will go off.
Answered by JamesG
Q: QuestionWhere is the water filter located?
Asked by Ron.
- A:Answer Upper left in back under cover. It is smaller than my previous Frigidaire.
Answered by PeggyG
Q: QuestionIs this refridge fingerprint free?
Asked by Johnny.
- A:Answer Hi there, Johnny. Thank you for reaching out with your question about the LRFS28XBS refrigerator. This model features a stainless steel finish, but it is not fingerprint-resistant. While it may show some fingerprints, regular cleaning with a soft cloth and stainless steel cleaner can help maintain its sleek appearance. If you need more information or have any further questions, feel free to send us a private message on Social Media @LGUSSupport. We’re here to assist you! Thank you for choosing LG. —Avril
Answered by LG Digital Customer Care

Q: QuestionHi, need help figuring out if this unit fits our space. Can you please share the following dimensions? 1) distance from the very back of the unit to where the hinge starts 2) the length of the hinge. Thanks in advance!
Asked by needafridge.
- A:Answer specifications are available online
Answered by GaryS
Q: QuestionIs the front of the refrigerator magnetic? What about the sides?
Asked by Brittany.
This question was asked about the related product: LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Black Stainless Steel
- A:Answer Hi there, Brittany! Thank you for your question about the LRFS28XBD refrigerator. Good news—the front of this model is magnetic, so you can attach notes and magnets to the stainless steel surface. The sides are also magnetic, providing additional space for magnets if needed. If you have any other questions, please feel free to reach out to us at @LGUSSupport. We're here to help! —Avril
Answered by LG Digital Customer Care

Q: QuestionI need a maximum height of 65". Can this be adjusted?
Asked by XMAS.
- A:Answer Thank you for your interest in the LG 28 cu.ft 3 Door French Door, Standard Depth, Ice and Water with Single Ice (LRFS28XBS) model. The LG LRFS28XBS French Door Refrigerator has adjustable feet for height adjustment. However, it cannot adjust the width to fit a smaller table. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LRFS28XBS.ASTCNA2. ^Cris
Answered by LG Digital Customer Care

Q: QuestionDo they install? And Cost.
Asked by Jim.
- A:Answer Hello there. We understand your inquiry regarding the installation of your LG 27.7 Cu. Ft. French Door Smart Refrigerator. Installation and delivery policies, including any associated costs, vary depending on the specific retailer where you choose to purchase the unit. We recommend checking with your chosen retailer during the checkout process for the most accurate details regarding their professional installation options. https://www.bestbuy.com/product/lg-27-7-cu-ft-french-door-smart-refrigerator-with-external-ice-and-water-stainless-steel/JJ8VPZR6YW For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
Answered by LG Digital Customer Care
Q: Questionwhat do i use to clean the outside of fridge?
Asked by turtle.
- A:Answer Hi there. We understand your inquiry regarding cleaning the exterior of your LG 27.7 Cu. Ft. French Door Smart Refrigerator. https://www.bestbuy.com/product/lg-27-7-cu-ft-french-door-smart-refrigerator-with-external-ice-and-water-stainless-steel/JJ8VPZR6YW We recommend using a soft, clean microfiber cloth with a mild solution of water and gentle soap, or a stainless-steel cleaner specifically designed for kitchen appliances, following the grain of the finish. For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
Answered by LG Digital Customer Care
Q: QuestionDoes the freezer drawer have a light in it?
Asked by Nick.
- A:Answer Hello there. We understand your inquiry regarding the LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel. https://www.bestbuy.com/product/lg-27-7-cu-ft-french-door-smart-refrigerator-with-external-ice-and-water-stainless-steel/JJ8VPZR6YW Yes, the freezer drawer is equipped with an LED light that illuminates the compartment when opened. For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
Answered by LG Digital Customer Care
Q: QuestionI read a review that this unit, the freezer does not make ice but dispenses ice and water through the door. Does this model have an icemaker???
Asked by Anonymous.
- A:Answer Hello there. We understand your inquiry regarding the LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel. https://www.bestbuy.com/product/lg-27-7-cu-ft-french-door-smart-refrigerator-with-external-ice-and-water-stainless-steel/JJ8VPZR6YW Yes, this model features an automatic icemaker located in the refrigerator door to provide ice through the external dispenser. For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
Answered by LG Digital Customer Care
Q: QuestionDoes it comes with Sabbath Mode option. Thank you.
Asked by Fishguy.
- A:Answer Yes it does, when you set up the app to your phone
Answered by Anonymous
Q: QuestionI want this Refrigerator in gray color , does it have it
Asked by Anonymous.
This question was asked about the related product: LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Black Stainless Steel
- A:Answer The silver color looks like a charcoal gray.
Answered by Rosie
Q: QuestionYou did not answer my question! I know how big the refrigerator is!! I would like to know how big an opening is needed for it. Before we buy it!!
Asked by jill.
- A:Answer 36” refer. Rough opening I made 37”
Answered by Raybythebay






















































