Questions & Answers
- Model:
- LMXS28626S
- |
- SKU:
- 5968400
Q: QuestionIs the ice machine in freezer or in the fridge?
Asked by Tracie.
- A:Answer ice in the fridge door!
Answered by elecprotect
Q: QuestionWhat is the measurement to the top without the hinge?
Asked by Spudster.
- A:Answer Hi there. Thank you for reaching out. For the LG refrigerator model LMXS28626S, the measurement to the top of the unit without the hinge is 68 7/8 inches. This should help you with any space planning or installation needs. If you need further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to help. We appreciate your patience. —Renzo
Answered by LG Digital Customer Care

Q: Questionhow long is the ice maker guaranteed?
Asked by esseff.
- A:Answer Thank you for reaching us regarding LG Refrigerator. Ice makers are covered under our 1-year warranty for parts and labor. The overall product is also covered for 1 year. However, the sealed system (condenser, dryer, connecting tube, evaporator) and compressor are covered for a longer period: •5 years for parts and labor on the sealed system and compressor •Parts only for years 6-10 on the compressor Please note that this information applies to the internal/functional parts of the product. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LMXS28626S.ASTCNA0. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Answered by LG Digital Customer Care

Q: QuestionDoes this refrigerator have 2 freezer drawers ?
Asked by Bre.
- A:Answer That is correct. And quite roomy too.
Answered by Davidski
Q: QuestionHow often do the water filters have to be changed?
Asked by Millie.
- A:Answer Every 6 months with OEM filters.
Answered by RositaT
Q: Questionwhat is the opening height of the water dispenser?
Asked by Cindy.
- A:Answer Thank you for reaching us regarding LG Refrigerator (LMXS28626S) model. The water dispenser opening height would be somewhere between 68 1/2" and 69 3/4", but an exact measurement is not given. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LMXS28626S.ASTCNA0. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Answered by LG Digital Customer Care

Q: QuestionWhat shape is the ice it makes?
Asked by Sue.
- A:Answer Thank you for reaching us regarding LG Refrigerator. The LG LMXS28626S refrigerator features a Craft Ice Maker, which produces round ice balls. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LMXS28626S.ASTCNA0. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Answered by LG Digital Customer Care

Q: QuestionWhat makes this refrigerator a smart refrigerator?
Asked by Raymac.
- A:Answer The refrigerator controls can be paired to your cell phone and you can control it from anywhere and also receive warnings
Answered by DonaldB
Q: QuestionThe ice dispenser and water just stopped working. Any suggestions?
Asked by Anonymous.
- A:Answer check water line and your temp settings , empty bin of ice, and check the filter probably needs replacement
Answered by BruceP
Q: QuestionWarranty? I thought LG had a 10-year compressor?
Asked by Bk.
- A:Answer No. It doesn’t and that’s we’re they have the most problems with. Buy the Best Buy warranty just to be on the safe side.
Answered by Wantingthebest
Q: QuestionActual opening height is 69 inches. Hinges will not be under the cabinet but out in front. Will 68 3\8 inch be ok for ventilation purposes?
Asked by Walt.
- A:Answer Buy different brand, this is not a good fridge.
Answered by BaoN
Q: QuestionMEASUREMENT OF SPACE: 2FT DEPTH 6FT HEIGHT 37 INCHES WIDTH WILL THIS FRIDGE FIT THE SPACE? IF NOT WHAT CAN YOU SUGGEST AMONG LG FOUR DOOR.
Asked by CELINISH.
- A:Answer will fit read SPECS SHEET ON THE STORE WEBSITE GOOD INFO THERE
Answered by BruceP
Q: QuestionIs there a dual ice maker?
Asked by Finley.
- A:Answer No - But the one supplied is defective/poorly designed. Within two months of purchase it has stopped making ice twice because the dispenser does not work. Instead of dropping ice in the bucket, the ice gets stuck above the bucket. All subsequent ice blocks get stuck to each other above the bucket, ultimately jamming the ice maker. I have complained the mal-function to LG customer service on 5/31/2023.
Answered by Anonymous
Q: QuestionWhat temp should I keep my freezer on
Asked by Tina.
- A:Answer Default is usually 0 Fahrenheit.
Answered by StuS
Q: QuestionWill you dispose the old refrigerator when a new one is delivered?
Asked by JoeL.
- A:Answer normally you do get rid of a old refrigerator if no longer working. If the refrigerator still works ASE Indiana will pick up old refrigerator you will need to call ASE for details. I just took mine to the dump to get rid of it. i do not depose them myself for anyone. I just take care of my own. besides we picked up our own refrigerator ourselves did not use delivery service. Not sure what you need to do. Sorry can't help on this question.
Answered by Angel
Q: QuestionThe drawer tray in my lg side by side has cracked in several places. Can s replacement be ordered?
Asked by Anonymous.
- A:Answer Any part xan be replaced, sign up for the tech. Service that is cheap and affordable.
Answered by Rose
Q: QuestionDoes this model support the door open notifications to their Mobile App?
Asked by PoTenShallBuyHair.
- A:Answer It does. Really happy with it so far.
Answered by Anonymous
Q: QuestionDoes app compatible mean the fridge constantly searching for signal to connect with smart devices Can it be turned off ...?????
Asked by Natouchka.
- A:Answer As soon as I get my new refrigerator I’ll get back to you. It’s sitting on the ocean.
Answered by Mymfrg
Q: QuestionWhere is the water filter on this model? The picture isn't accurate.
Asked by Otis.
- A:Answer Inside top left. It’s pretty small.
Answered by Will
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