“We just purchased this TV and put it on a shelf. It is incredibly unstable. The bottom isn't level. We live in earthquake country and this would rock over easily. Are we missing something? Is there a stand or other stabilizer for the bottom?”
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I too have noticed it when the tv is on a countertop. I suggest you register the tv at lg.com and leave your concerns and questions at the website’s Support section.
Sorry, there was a problem. Please try again later.LG in response to a tv review at Best Buy stated you can purchase a VESA 75mm X 75mm mount for the bottom but I believe you have to purchase it from a third party. Check with LG customer service/use Support section at lg.com for help.
Sorry, there was a problem. Please try again later.Its suppose to just lay flat. I would try exchanging it. Maybe the plastic on the bottom is warped of something. If not tr putting the TV on a different surface to see if it really is the TV itself.
Sorry, there was a problem. Please try again later.Hello there! Thank you for reaching out about your new 27LQ600S-WU TV. We understand your concerns regarding stability, especially in earthquake-prone areas. This model should come with a stand that helps provide stability, but if the bottom isn’t level, it could lead to an unstable setup. To improve stability, ensure the stand is correctly attached and all screws are tightened, as an improperly secured stand can cause instability. Additionally, consider using anti-tip furniture straps or brackets designed to secure the TV to the shelf or wall, providing extra protection against tipping. If possible, check if the shelf itself can be adjusted to ensure it’s level. If you need further assistance or have questions about additional stabilization options, please send us a private message on Social Media @LGUSSupport. Our team is here to help! Thank you for choosing LG! —Avril
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