Questions & Answers

Q: QuestionDoes this LG TV monitor require a separate purchase for wall mounting?

• A:Answer Yes, the wall mount is not included with the purchase of this LG TV monitor.

Q: QuestionWhat is the resolution of this LG TV monitor?

• A:Answer This LG TV monitor has a resolution of Full HD (1920 x 1080).

Q: QuestionWhat type of display does the LG TV monitor have?

• A:Answer The LG TV monitor has an IPS display.

Q: QuestionWhat is the refresh rate of this LG TV monitor?

• A:Answer The refresh rate of this LG TV monitor is 60Hz.

Q: QuestionCan I connect to WiFi with this LG TV monitor?

• A:Answer Yes, you can connect to WiFi with the LG TV monitor as it has built-in WiFi connectivity.

Q: QuestionDoes this LG TV monitor support HDR?

• A:Answer No, this LG TV monitor does not support HDR.

Q: QuestionThis TV Monitor states in the description that it is a " Smart WebOS" but in the specs it states that it does not have a Smart platform How can both be true?

Asked 3 years ago by Fran.

• A:Answer I contacted LG yesterday and the Best Buy description is incorrect. This TV has WebOS which is a Smart platform plus it has the ability to connect to a Wi-Fi network or use devices to stream content.

  Answered 3 years ago by FranFVerified Purchase

  Helpful (16)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionCan this stand on its own on a desk or countertop? I'd like to use this as a portable monitor that I can take between room.

Asked 3 years ago by syo.

• A:Answer This device is designed to stand on its own; it does not have a "stand" nor does it have "legs".

  Answered 3 years ago by Anonymous

  Helpful (12)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI am buying this for an elderly relative who is unable to deal with the Smart features, internet etc. Will she be able to just use it as a regular TV without needing to understand the internet etc.? Thank you.

Asked 1 year ago by Katrina.

• A:Answer Thank you for your interest in the LG 27” Full HD IPS LED TV Monitor (27LQ600S-W) model. The LG 27LQ600S-WU is a smart TV that can be used as a regular TV without needing to understand the internet or smart features. The TV comes with a standard remote control, and it does not require internet or smart features to function as a traditional television. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-27LQ600S-WU.AUS. ^Cris

  Answered 1 year ago by LG Digital Customer Care

  
  Helpful (10)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this TV come w Netflix and Yoitube apps built in? Some reviews here and on AMA Zon say this is not a smart TV yet the name says it is a smart TV. Which is it? Is there a built-in smart TV platform or do I need to add an Apple TV or Roku? Tx.

Asked 3 years ago by Annette.

• A:Answer It is a smart tv. There are some apps on there but u can add them all

  Answered 2 years ago by PaulSVerified Purchase

  Helpful (6)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs there a base?

Asked 3 years ago by Shoreman.

• A:Answer The bottom is a wedge-shape so it balances on the base, no need for a stand.

  Answered 2 years ago by hollia68Verified Purchase

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionConnecting to MacBook Pro and Using as TV Do I need a HDMI or other cable to connect MacBook Pro to use as external monitor? And when I want to use it as TV, I'm guessing I need to use the box that Spectrum gave me....? Spectrum said I need to use box.

Asked 2 years ago by Lafond.

• A:Answer Hi, If you want to use this model as a TV you can use your WIFI or connect Streaming devices, you can also access LG content store, https://us.lgappstv.com/main. Using this as monitor, you can connect this Optical Out, HDMI, USB. ^Vanessa

  Answered 2 years ago by LG Digital Customer Care

  
  Helpful (6)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do I get the remote to change channels...it does not respond.

Asked 2 years ago by Carole51.

• A:Answer Change the batteries, if it still does not change channels request a replacement control. Ours changes beautifully.

  Answered 2 years ago by PaulSVerified Purchase

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWe had planned to mount this TV in the kitchen but unfortunately we were surprised to discover the bottom is unfinished and left with a rough and industrial metal look. Odd design. Is there an accessory we could buy that would clip in and cover that?

Asked 3 years ago by Andy.

• A:Answer Mine is finished ?? It can be wall mounted or sat on the countertop. Mine dosen't have any type of metal or unfinished look. Maybe they forgot to attach something? I would definitely be calling best buy.

  Answered 2 years ago by TashaEVerified Purchase

  Helpful (5)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWe just purchased this TV and put it on a shelf. It is incredibly unstable. The bottom isn't level. We live in earthquake country and this would rock over easily. Are we missing something? Is there a stand or other stabilizer for the bottom?

Asked 1 year ago by LFJT.

• A:Answer I too have noticed it when the tv is on a countertop. I suggest you register the tv at lg.com and leave your concerns and questions at the website’s Support section.

  Answered 1 year ago by user814303

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionJust picked up this tv. Sound in all modes has too much treble even with EQ set to reduce top 2 bands. Is this normal for this set?

Asked 2 years ago by Cook.

• A:Answer Yes use external speakers to have better sound

  Answered 2 years ago by MinneapolisTVerified Purchase

  Helpful (6)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionthe description says the height is the same with or without the stand, the height is 15.+. is there a stand,can it be removed. My upper cabinets are exactly 15", so unless the base is removable or the height is under 15", I can't use it.What is countertop

Asked 2 years ago by Anonymous.

• A:Answer Hello, this TV does not have a stand ... the bottom of the TV is wider and servers as the stand so the total height is 15 inches total.....I am a fan of LG Tv's the LG WEBOS operating system.

  Answered 2 years ago by RexCVerified Purchase

  Helpful (4)Unhelpful (1)ReportAnswer this questionShow more answers (4)

Q: QuestionDoes is have the xfinity app wor wireless?

Asked 2 years ago by Eddy.

• A:Answer The TV does not come with the xfinity app installed. it can connect to your network wirelessly

  Answered 2 years ago by goldcoastaudioVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWould this tv work with subscription services such as dish network or direct tv?

Asked 2 years ago by Myquestion.

• A:Answer Yes

  Answered 2 years ago by StevenZVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)