“Do I need a Roku or Fire Stick with my LG 27" Class LED Full HD Smart webOS tv with countertop design. I cannot find the Spectum App. And if I do need one of these, can I still use the TV remote, or would I have to use their remote?”
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We have AT&T U-Verse. There was no name for the cable provider. But I chose the HDMI 1 App, and it worked fine, and it connected to my cable provider, AT&T U-verse. Hope that helps.
Sorry, there was a problem. Please try again later.Hi there. Thank you for sharing your experience with us. We understand your situation regarding the compatibility of your LG 27LQ600S-WU Smart TV and the Spectrum App availability. Based on LG official resources, your LG Smart TV is designed to provide a comprehensive streaming experience through its built-in webOS platform, which allows you to download many popular streaming apps from the LG Content Store. We understand that not finding the Spectrum App might be a concern. One step we recommend is to verify that your TV’s software is up-to-date by checking for any available system updates and refreshing the Content Store. This helps ensure that you have access to the latest apps and improvements. If the Spectrum App is not appearing after checking for updates, another troubleshooting step is to clear the app cache or re-launch the LG Content Store on your TV. These actions often help in resolving any minor software glitches that could affect app availability. Should these steps not resolve the issue, it might be that the app is not currently supported or available on your model's webOS platform. Regarding your question about using a Roku or Fire Stick, these external streaming devices can be used if you want access to a broader range of apps, including Spectrum. In most cases, once an external device is connected, you can still use your LG TV remote if the devices are set up to support HDMI-CEC features—this allows for a unified control experience. However, for the most tailored assistance, we’d be happy to review the specifics of your unit and the software version it’s running. https://www.lg.com/us/monitors/lg-27lq600s-w-ips-monitor#pdp_specs Please send us a private message on Social Media @LGUSSupport so our team can further explore your streaming options and help guide you through any additional troubleshooting steps. We appreciate your patience and are committed to ensuring you get the most from your TV. —Renzo
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