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There is a screw at the top of the inside portion of the door at the top of the metal rod that forms the hinge. If you take that screw out there is a small plastic insert that can be removed. Then you can push the metal rod up and out to remove the inside plastic door. Let's see if this helps keep the door contents colder.
Sorry, there was a problem. Please try again later.We hate to see you are experiencing a temperature difference in the Door in Door section compared to the rest of the refrigerator. We would be happy to look into this for you to see how we can best assist. You can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com
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