A:Answer What is not working on the Ice and Water Dispenser for the Energy Star® Qualified LG 27.1 cu. Ft Side-By-Side InstaView® Refrigerator Model # LRSOS2706S is not working? Is it not dispensing water, or not dispensing ice, or not dispensing either? Does the dispenser light turn on? Check the lock feature on the control panel. A locked panel disables the dispenser. Hold the lock button for 3 seconds. Verify that the doors are closed. The dispenser will not work if the doors are not completely sealed. If neither of those is the issue, try resetting the refrigerator by unplugging the unit for 5 minutes, then plugging it back in. Other common causes may be due to a frozen water line. If the fridge is too cold, the water line inside the door may freeze, stopping the flow. Try thawing it with a hair dryer on a low setting. Check that the saddle valve on your home water line is fully open and not kinked. Replace the water filter if it is over 6 months old or clogged. If the water filter was just replaced, air may be trapped. Flush 2.5–5 gallons of water through the dispenser to clear it. If the dispenser makes a humming noise but no water comes out, the inlet valve may be broken. The actuator switch for the dispenser might be faulty, preventing the dispenser from receiving the signal to dispense. If these steps do not work, please contact LG customer support on social media (Twitter, YouTube, Facebook, Instagram, etc.,) using our handle @LGUSSUPPORT...^Ivan.