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It will be hard to figure out your issue without seeing it in person. The problem sounds like it is in the Xbox settings. I have my own Xbox One X hooked up to this exact monitor, and it works great. Try to look in your Xbox display settings, and enable 4k HDR content. Maybe look up a youtube video where they explain how to do it.
Sorry, there was a problem. Please try again later.Are you using the HDMI cable that came with your Xbox One X?
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