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I had the same question. I ended up calling customer service and they walked me through the steps.
Sorry, there was a problem. Please try again later.To deactivate the Audio Guidance on the LG HD 720p LED TV - 28" Class (27.5" Diag), Model # 28LJ400B go to (Settings) > Accessibility > Audio Guidance. These instructions can be found on page 12 of your owner's manual...^IFV
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