“The craft ice balls are all freezing together into one big clump. It looks like the tray is not closing all the way, allowing the water to overflow in the trays. Is there a way I can fix this? Or should I call for service?”

1-2 of 2 Answers

• Call for service.

  Answered by LGONE 4 years ago

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• Please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000 to verify. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane

  Answered by LG Digital Customer Care 4 years ago

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