“My round ice maker has frozen balls stuck and the system does not empty, unsure how to release it or would i have to remove the freeze tub and disassemble the ice maker ?? Is this covered by insurance ?”
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Hi there! Thank you for reaching out. If your round ice maker on the LG LRFVS3006D is experiencing issues with frozen balls of ice and not emptying properly, you can try the following troubleshooting steps: Manually Remove Ice: Gently try to remove the ice balls using a soft tool or your fingers. Avoid using sharp objects that might damage the ice maker. Defrost the Ice Maker: Turn off the ice maker and allow it to defrost for a few hours. This can help release any frozen ice that’s causing a blockage. Check for Blockages: Inspect the ice maker’s drain system for any blockages or ice buildup that might be preventing proper operation. Clean the Ice Maker: Sometimes, a thorough cleaning can resolve issues with ice makers. Follow the manufacturer’s cleaning instructions in the user manual. If these steps do not resolve the issue or if you’re unsure about disassembling the ice maker yourself, it’s best to contact a professional technician for further assistance. Regarding insurance coverage, this typically depends on the specific terms of your home insurance policy. Many standard home insurance policies do not cover appliance repairs unless the damage is caused by a covered peril, such as a fire or flood. Check with your insurance provider to understand your coverage details. For more personalized assistance and to discuss potential repair options, please send us a private message on Social Media @LGUSSupport. Our team will be happy to help you with troubleshooting and any further questions you may have. We appreciate your patience and are here to assist you. —Renzo
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